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Services Resource Management

  • Plano (Warren County)
  • Juridique

Description de l'offre

Job Description

Date: Oct 29, 2018

Job Summary:

We are now looking for a Services Resource Manager, are you interested? As the leader, you will secure the responsibility to develop, maintain, implement, and follow up optimal services resource plans.

In this role, you will commit to capability management to secure delivery readiness and delivery execution success.

The Services Resource Management job role is mandatory in both Regional and Global organizations.


·  You will monitor and support workforce allocation
·  Guide and implement resource management process excellence
·  Ensure business by optimal resource management operation
·  You will execute and secure workforce allocation
·  Define competence need and request resources
·  Gather and distribute service demand forecast
·  Plan and drive workforce capacity

Key Qualifications:

·  Education: Bachelor’s Degree plus relevant work experience; Master’s Degree Preferred
·  Operations-related experience in a Solution Integration / Consulting environment, especially in areas of resource and demand planning
·  Strong analysis skills, using data from multiple sources to drive business decisions
·  Ability to lead initiatives across multiple organizations
·  Strong Excel skills
·  Coaching and mentoring experience and skills.
·  Change and improvement management skills
·  Financial acumen and analysis skills

Additional Requirements:

*This position is in Plano, Texas USA. We are looking for local candidates as there is no relocation offered for this position*


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

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Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson's legal duty to furnish information.

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Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

Primary country and city: United States (US) || || Plano || ServEng