Service Management Role - Ericsson - Bengaluru - Wizbii

Service Management Role

  • Par Ericsson
  • Bengaluru (India)
  • Bachelor's Degree
  • Ingénierie / Gestion de production

Description de l'offre

Job Summary:

We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities:

You will help with Assurance support activities

·  Incident management
·  You will assist with Problem management
·  System administration
·  And you will work with Billing operations

Key Qualifications:

·  Bachelor level, in engineering (IT, Telecom) or
·  3-5 years’ experience of deploy system test and lead testing team.
·  ISEB/ISTQB software testing qualifications would be an advantage

Additional Requirements:

·  Knowledge of Managed Service telecom operations practice
·  Knowledge sharing and collaboration skills
·  Ericsson knowledge
·  English skills
·  Delivering results & meeting customer expectations
·  Analyzing
·  Working with people
·  Creating & innovating
·  Applying expertise & technology

Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.

With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: India (IN) || || Bangalore || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 225855
","qualifications":"UNAVAILABLE","responsibilities":"UNAVAILABLE","skills":"UNAVAILABLE","workHours":"UNAVAILABLE","jobBenefits":"UNAVAILABLE","datePosted":"2018-09-13T07:14:40+0000","employmentType":"UNAVAILABLE","educationRequirements":"UNAVAILABLE","salaryCurrency":"USD","baseSalary":{"@@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore","addressRegion":"UNAVAILABLE","streetAddress":"UNAVAILABLE","postalCode":"UNAVAILABLE","addressCountry":"India"}},"options":{"metadata":{"enabled":true,"options":[],"categories":{"enabled":true},"locations":{"enabled":true},"req_id":{"enabled":true}},"video":{"enabled":false,"placement":"above_description"}}} Apply For Ericsson Service Management Role job - Corporate Shared Services, Supply Chain & Logistics, Sales, Strategy, Marketing, and Commercial Management, Consulting and System Integration, Research & Development, Services Engineering, Product Management, Students and Young Professionals, Information Technology - Bangalore, India
· 
· 
· 
· 
· 
· 
· 
Skip to Main Content

·  Networks
·  Digital Services
·  Managed Services
·  Portfolio
·  Tech Innovation
·  Trends and Insights
·  Log In
·  Sign In

· 
· 
· 
· 
Toggle navigation

·  Networks
·  Digital Services
·  Managed Services
·  Portfolio
·  Tech Innovation
·  Trends and Insights
·  Log In
· 
Careers
Our story Working here Diversity & Inclusion Our people Career areas Student and early careers Global locations Job opportunities Recruitment at Ericsson
·  Log In
·  Sign In
·  Contact us
· 
·  Sign In
·  Careers Home
·  Search Jobs

Stay connected with Ericsson careers

· 
· 
· 
· 
· 
· 

Ericsson Careers

Get future jobs matching this search

Get Job Alerts

Please enter a valid email.

JOBS.ALERT.CAPTCHA_ERROR

Unfortunately, our network is not responding. Please try again later.

Your job alert was successfully created.

Share Job

Service Management Role

Locations:Bangalore, India
Categories:Corporate Shared ServicesCategories:Supply Chain & LogisticsCategories:Sales, Strategy, Marketing, and Commercial ManagementCategories:Consulting and System IntegrationCategories:Research & DevelopmentCategories:Services EngineeringCategories:Product ManagementCategories:Students and Young ProfessionalsCategories:Information Technology

Apply

English (US)

Job Description

Date: Sep 13, 2018

Job Summary:

We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities:

You will help with Assurance support activities

·  Incident management
·  You will assist with Problem management
·  System administration
·  And you will work with Billing operations

Key Qualifications:

·  Bachelor level, in engineering (IT, Telecom) or
·  3-5 years’ experience of deploy system test and lead testing team.
·  ISEB/ISTQB software testing qualifications would be an advantage

Additional Requirements:

·  Knowledge of Managed Service telecom operations practice
·  Knowledge sharing and collaboration skills
·  Ericsson knowledge
·  English skills
·  Delivering results & meeting customer expectations
·  Analyzing
·  Working with people
·  Creating & innovating
·  Applying expertise & technology

Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.

With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: India (IN) || || Bangalore || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 225855

Voici d'autres offres qui pourraient te plaire

Reçois les offres qui te correspondent par email !
Des milliers de jobs sont disponibles pour toi sur Wizbii :)

À propos de Ericsson

Aucun job disponible chez Ericsson

Trouve ton futur job sur Wizbii,
la 1ère plateforme professionnelle pour l’emploi des jeunes
Ton job dans la poche
Télécharger