Service Delivery Management - Ericsson - Yokohama - Wizbii

Service Delivery Management

  • Par Ericsson
  • Yokohama (日本)
  • Management / Gestion de projet
2018-09-07T12:35:26+0000

Description de l'offre

Job Description

Date: Aug 21, 2018

Job Summary:

We are now looking for a Service Delivery Manager, are you interested? As a Service Delivery Manager, you accelerate service delivery, efficiency, and performance within and between operations in the Regions, Global Service Centers and Global Competence Hubs to build an environment that supports global efficiency and profitable growth.

In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models. You will support, deployment programs and common structures. You will also identify and execute improvements within the global service delivery organization.

Additionally, you will secure close partnership within the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade competence and Knowledge Management practices.

Job Responsibilities:

·  You will lead and support Service Delivery
·  Maintain delivery models, frameworks, job roles, assessments, and strategies
·  Lead sponsors on all levels within Global Service Delivery
·  Deploy and implement Service Delivery Strategy
·  Provide training and drive knowledge transfer

Key Qualifications:

·  Education: University Graduate or Above
·  Japanese Native and Business Level English
·  Min years of experience: Min 5 Years of Experience
·  Domain experience: RAN, 3/4/5G, LTE, 3GPP, Project Management
·  You possess at least 2 years of Service Delivery experience.
·  Prior Knowledge of Sales Processes
·  Change and improvement management skills
·  Negotiation and argumentation skills
·  Project Management skills
·  Brand Knowledge and skills
·  Fundamental Leadership Competence
·  Financial acumen and skills
·  Inventing and innovating experience
·  You are capable of formulating strategies and concepts
·  Presenting and communicating information
·  Social, communication and negotiation skills
·  You excel in adapting and responding to change

MNEAHJ HJ

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Japan (JP) || || JP-37-YO Yokohama || Consulting&SysInt

Req ID: 254167

Voici d'autres offres qui pourraient te plaire

Reçois les offres qui te correspondent par email !
Des milliers de jobs sont disponibles pour toi sur Wizbii :)

À propos de Ericsson

1042 jobs disponibles chez Ericsson

Trouve ton futur job sur Wizbii,
la 1ère plateforme professionnelle pour l’emploi des jeunes
Ton job dans la poche
Télécharger