Customer Project Manager - Network Rollout

Job description

Job Description

Date: Aug 20, 2018

Job Summary:

We are now looking for an experienced Customer Project Manager, to assist in leading Network Rollout projects of RAN equipment with our customers. You will ensure that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities:

General

·  Support development and maintenance of PMP;
·  Track and report on Cost of Sales and earned value
·  Change Request preparation and negotiation with customer
·  Maintain the Risk Register
·  Develop, refine and evolve delivery process and efficiency
·  Drive standardisation of practices and process
·  Support IMs with Customer escalation as required
·  Delegate for the Program Lead on requirement
·  Prepare customer or internal stakeholder presentations
·  Prepare incident / outage reports as required
·  Support Line Management engagement as required
·  OHS incident management and reporting
·  Manage and foster strong supplier relationships
·  Attend Customer Change meetings and present as required
·  Support with CRQ approval as required / requested by IMs
·  Support with PO release to 3rd parties as required
·  Ensure new POs are booked and planned cost released
·  Support with customer and ASP escalations
·  Setup and run meetings as required to manage the project

Quarterly Meetings

·  ASP performance reviews

Monthly Meetings

·  Cost Tracking Reviews per function
·  Ericsson and customer CAB meetings

Fortnightly Meetings

·  Operational Steering Group Meetings
·  Change Control Board Meetings

Weekly Meetings

·  Project Team Meetings
·  Customer Operational Delivery Meetings
·  Customer Commercial Forum

Key Qualifications:

·  Education: Bachelor Degree or equivalent industry experience
·  Min years of experience: 10 years industry experience
·  Domain experience: Telecom Network Rollout
·  Financial Acumen & Analysis Skills
·  Business Understanding
·  Consultative Selling Skills
·  Customer and Market Insight
·  Negotiation, Persuading & influencing Skills
·  Project Management Skills
·  Occupational Health & Safety (OHS)
·  Leading & supervising
·  Planning & organizing
·  Proficiency with the English Language

Additional Requirements:

·  PMI certifications - The CPM is expected to be certified on the job stage that she/he holds
·  Project sales process
·  Contract management
·  3rd Party supplier management experience
·  RAN or MW rollout experience (as a PM or IM) is strongly desired

“We will not be providing a work permit/visa for this position.”

Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and build a more sustainable future.

With about 101,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Australia (AU) || || Docklands || Consulting&SysInt

Req ID: 226986