Scheduling Supervisor

Job description

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

We enable customers to embrace a lower carbon, more efficient and increasingly digital world. Our customers benefit from our energy efficient and smart building solutions, the provision of effective and innovative services, the transformation of neighbourhoods through regeneration projects, and the supply of reliable, flexible and renewable energy.

ENGIE improves lives through better living and working environments. We help to balance performance with responsibility, enabling progress in a harmonious way.

Globally, the ENGIE Group employs 160,000 people worldwide and achieved revenues of €60.6 billion in 2018.

ENGIE are recruiting for a Scheduling Supervisor to be based in Coleshill, Birmingham, B46 1JU. This is a permanent full-time role working 40 hours per week. On offer is a salary banding of £23,789 - £25,789, dependent upon skills and experience, and benefits package.

General Overview:

Engie are recruiting for a Scheduling Supervisor to be based in Coleshill, Birmingham. This role requires you to manage 6 Schedulers, monitor and control all aspects of operational performance within the scope of public sector contracts. 

Key Responsibilities:

·  Supervising a team of 6 Schedulers
·  Take ownership of Helpdesk customer feedback measures, including root-cause analysis of issues and appropriate action plans
·  To provide an excellent level of service on behalf of the team and ensure all schedulers follow the excellent example set by Scheduling Supervisor
·  Review of technical documentations - RAMS, service sheets, reports, assessments and following up remedial works as an outcome of these. 
·  Creating, maintaining and adjusting planned preventative maintenance on CAFM system
·  Booking in Reactive, Corrective and Planned Maintenance works with subcontractors and ensuring we have RAMS certificates prior to attendance
·  Raising purchase orders via Coupa for subcontractors
·  Monitoring social media accounts for contract

Required Qualifications, Skills or Experience:

·  Experience of supervising a team.
·  Ideally have previous experience of working on a helpdesk/Call centre role in a facilities management environment.
·  Experience in managing a workload via Planon or Maximo CAFM system would be desirable.
·  Experience of using COUPA system would be desirable.
·  Proficient in all MS Office programmes.
·  Possess good analytical and organisational skills.
·  Excellent communication, dealing with all levels of management, customers and suppliers both internal and external.
·  Ability to balance and prioritise workload at various times in the monthly schedule.
·  Good communication and customer service skills.

For more information about ENGIE, please visit:

http://www.engie.com/en/candidates-area/

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Additional Information
·  Posting Date: Jan 16, 2020