Helpdesk Operative

Job description

ENGIE are recruiting for a Helpdesk Operative to be based at Sizewell B Power Station, IP16 4UR. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

Role Overview

In this role you will be responsible for ensuring the efficient handling of all calls to the Helpdesk. This will involve logging, planning and dispatching of reactive and planned tasks. You'll also create monthly reports for the client and assist with Switchboard / Post.

Required Qualifications, Skills or Experience:

·  Experience of working in a customer service environment is desirable
·  Experience of working within Facilities Management is desirable

About ENGIE

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

Globally, the ENGIE Group employs 160,000 people worldwide and achieved revenues of €60.6 billion in 2018.

ENGIE Benefits Include:

·  Pension
·  24 days holidays (+8 public holidays)
·  Life Insurance
·  Employee discount shopping scheme, including discounts on gym memberships, holiday packages and more
·  Employee personal & professional development profile
·  Personal and career development pathways supported by ENGIE Academy

Note to internal applicants: Please log in at the top right corner under "employee sign in" to apply for this role.

For more information about ENGIE, please visit:

http://www.engie.com/en/candidates-area/

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Additional Information
·  Posting Date: Jan 13, 2021