Windows Infrastructure Services and Cloud Platform Expert

Job description

·  Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. 

As a company we have long-lasting relationships with our customers for managing their IT infrastructure and applications. Our clients rely on us to be their IT service provider, a safe pair of hands and a trusted advisor for their business. Availability is the key goal for our Client Support organization that runs the mission critical environments of quite many Fortune 500 companies around the world. Cutting edge technologies from the storage and networks to the server OS, databases and applications - it is all managed by our talented teams in Sofia.

We are looking for  Windows Infrastructure Services and Cloud Platform Experts who will be using their expertise to achieve high-level customer satisfaction by implementing and supporting state-of-the-art solutions and minimizing the amount of unplanned downtime of customer production environments.

The ideal candidate should demonstrate flexibility and DevOps mentality, thus covering several different areas. Depending on the project they are assigned at a point in time they will be required to:

-    Identify and solve problems, work on complex incidents, define, execute and implement changes, coordinate implementations and manage systems. They will

-    Be the experts at developing and implementing procedural and automated service requests and tasks

-    Convert complex implementations to standardized, reusable & automated ‘catalog items’ while ensuring deliverability, service availability and Security

-    Participate, propose, and/or lead complex customer and internal projects, including transformation, across technology/ customers and/or internal businesses/end user's areas. Provide review/advice to projects inside/outside responsibility areas.

-    Become a trusted advisor to the customers and/or internal businesses/end-users

-    Develop and grow assigned customers and/or internal businesses/end-users account relationships

-    Apply the company's solutions or, when justified by business needs, create solutions to meet highly complex customer and/or trade/IT infrastructure needs.

-    Provide feedback to create new solution sets.

You will be working in an environment where fast, educated decisions may save the day, however quality and perfection are our major objective. Working remotely from Bulgaria you will be reaching customers from pole to pole.

Technical Competencies required:

·  Bachelor's degree in Computer Science or related field from an accredited university or college, and a minimum of seven years of related experience; or an equivalent combination of education and experience
·  MCSE: Cloud Platform and Infrastructure, MCSA or equivalent certification
·  Experience in Cloud Technologies (e.g. Azure, AWS, Google Cloud…) and related certification
·  Good scripting/ automation knowledge
·  Extensive experience (7+ years) in administrating Windows Server 2008 and later versions (design, installation, configuration, patching, troubleshooting)
·  Extensive experience (7+ years) in designing, implementing and troubleshooting Active Directory and related services (DNS, DHCP, FRS, DFS, KMS…)
·  Extensive experience (7+ years) in designing, implementing and troubleshooting Microsoft Clustering and Load Balancing
·  Solid experience in server virtualization technologies: Hyper-V, VMware ESX/ESXi and vCenter.
·  Ability to make strategic hardware and software recommendations.
·  Ability to write and update concise and logical technical documentation, including, but not limited to diagrams, charts, specifications and design models.
·  Good understanding of Backup and Restore tools for MS platform operating systems, working SAN knowledge.
·  Good networking knowledge (DMZ, Load balancers, NAT, IPv4, IPv6). CCNA or above preferred.
·  Experience with a ticketing system is a plus

Soft skills required:

·  Fluent in English Language
·  Proven analytical and problem-solving abilities.
·  Strong customer service orientation.
·  Positive attitude, strong work ethic; a team player who shows commitment and dedication to the job.
·  Lead or work as part of a team, which may be virtual, global and/or multi-functional and involved in addressing complex issues
·  DevOps mentality and attitude
·  Ability to present ideas in business-friendly and user-friendly language.
·  Ability to communicate at an executive level and articulate business value of technical solutions.

We offer:

·  Competitive remuneration package
·  Medical insurance
·  4 days additional paid leave (total:24 days)
·  Food vouchers
·  Life insurance
·  Access to multiple discounts and special offers for DXC employees.
·  Continuous learning and technical trainings
·  Great opportunity for professional development in the IT field working with large, enterprise-scale, high-tech environments

Thank you for taking time to review our job add! If you believe this is the right match for you, please do not hesitate to apply! We are eager to learn more about you!

Please, kindly note that only shortlisted candidates will be contacted!

This is to inform you that DXC Technology is registered as an administrator of personal data to the Commission for Data Protection. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. The personal data provided by you will be processed for the purposes of the selection process as well as for the realization of the legitimate interests of the data controller in respect of any future contract of employment. DXC takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. We inform you and you agree that DXC may provide your personal data to government, municipal institutions, banks, companies, corporate bodies and individuals, where such obligation exists under a special legal provision, where it is necessary for realization of your rights and legal interests as a participant in the selection process, and when it is necessary to realize the legitimate rights and interests of DXC. DXC can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future contract of employment.