ServiceNow Associate Partner Technical Architect

Job description

·  Job Description:

Summary

Provides technical consulting services to clients in the discipline of system architecture and component integration; ensures that technical solutions solve business problems; possesses a much broader range of business and technical expertise; translates business requirements into technical requirements and assists other team members in designing and implementing solutions.

Essential Job Functions

·  Works independently within a business area and assists at the enterprise level to influence the technical decisions during all phases of the project (Technical).
·  Knows relevant issues and considerations in selecting both technical software packages and vendors including capabilities, clients who have installed them, and user experiences with them (Technical).
·  Designs and constructs interfaces across platforms (Technical).
·  Provides consulting support to projects during the vision and strategy, architecture, and development phases (Methodology).
·  Leads a team of 6-10 resources (company, client and third-party resources) in area of expertise to conclusion of a project phase (Management).
·  Provides input in identifying issues and considerations for selecting business application packages and vendors (Business).
·  Manages client expectations and balances the needs of the company and clients to ensure satisfaction for both (Relationship Management).
·  Influences decisions and project direction at the executive level (Relationship Management).
·  Performs consultative selling and leverages business through superior delivery skills, client relations and subject matter expertise (Leverage).
·  Participates in proposal efforts and sales calls (Leverage).
·  Provides leadership and work guidance to less experienced personnel (Leadership).
·  Communicates in formal presentation settings including medium to large sized groups of key decision makers at the executive level; tailors presentations to needs and interests of the audience. Develops articles and white papers covering areas of expertise (Communication).

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in a related field preferred
·  ServiceNOw Certification Required
·  Six or more years of consulting experience with technical architecture analysis and design
·  Three to five years of additional relevant experience in one or more technical specialty areas
·  Experience working with company, client , and/or equivalent vendor-mandated methodology
·  Experience working with the client's enterprise products, services, and strategies
·  Experience working with at least two technical platforms and associated integration techniques

Other Qualifications

·  Good technical infrastructure performance modeling and benchmarking skills
·  Strong communication skills
·  Ability to deal with and resolve ambiguity
·  Ability to anticipate problems and take decisive action, giving regard to the impact on both the client and the company
·  Ability to adjust personal style to different situations
·  Willingness to travel

Work Environment

·  Office environment
·  May require evening or weekend work