Provider Enrollment Clerk

Job description

·  Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

Job Description:

·  Position will work directly with Providers, reviewing and processing Medicaid, provider enrollment applications according to DHA approved enrollment criteria, ACA, and other federal requirements and procedures.
·  Primary responsibilities include Providers, reviewing and processing Medicaid, provider enrollment applications according to DHA approved enrollment criteria, ACA, and other federal requirements and procedures.
·  Update and maintain accurate provider files in interchange system which includes documenting information such as a provider address(s), Social Security Numbers, Tax ID numbers, any past cancellations or sanctions, any changes to the provider file, and pay to information.
·  Respond to calls or written correspondence received from providers relating to enrollment issues as needed.
·  Ensure all departmental and Medicaid, WCDP, and WWWP program quality and quantity standards are met.
·  Research and compile effective date appeals for DHS.
·  Perform daily verification of keyed data for accuracy and notifying appropriate PM Clerk of errors for corrections. 
·  The role will require knowledge of Windows based programs and a familiarity with basic office equipment; fax, printer, PC etc.
·  Will be working with both DXC and State liaison eachday.    

Education and Experience:

·  High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelor’s degree.
·  Able to read, write and speak English proficiently
·  Excellent written and oral communication skills in both languages
·  2-4+ years of working experience in customer service or related fields.

Knowledge and Skills:

·  Customer service experience
·  Ability to perform extensive research independently
·  Healthcare/Insurance billing experience desired
·  Office administrative experience and skill desired
·  Ability to follow written policies, procedures and guidelines, and give feedback to leadership.
·  Intermediate-level knowledge of operating systems.
·  Self-motivated with good time management and organizational skills.
·  Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, andgovernment/healthcareguidelines.
·  Excellent written and verbal communication skills and customer service skills, including professional telephone skills.