O365 Administrator

Job description

·  Job Description:

As result of the expansion process of our office in Asturias, DXC Technology is recruiting O365 Administrators who will work as part of an international team taking part in stable projectsof international clients.Professional growth and knowledge acquisition will be fostered.The candidate will be part of EMEA team that will work in collaboration with other regional teams to maintain a Global Mail and Messaging infrastructure.

Essential Job Functions:

- Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
- Analyzes and resolves program support deficiencies and conducts testing to enhance performance.

-Architectural and functional knowledge of Exchange, Skype for Business and Office 365 in order to be applied on the deployment of new solutions.

- Identify opportunities to increase client satisfaction.

- Performs repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.
- Provides End User support and ticket resolutions.
- Provides work guidance to less experienced personneland shares technical and functional knowledge with the team members.

Requirements:

-More than 3 years of experience in system administration, software administration and operating systems, including:
- 3+ years of hands-on experiencewith Office365,Exchange 2013and Skype for Business.
- Supporting and maintaining High Availability solutions.
- Experience providing Level 2 and/or 3 support in an enterprise level and/or globally distributed environment.
- Demonstrated aptitude for learning and rapidly mastering new applications and technology.

-Experience with one or more of the following is a plus: Windows Server, PowerShell, Active Directory, Mail Hybrid environments,Other Enterprise mail systems e.g.Lotus Notes.

-English: Working knowledge.