Technical process specialist (Technical Change Management) (Service Management) (Debrecen)

Job description

Your task

·  Gather all technical relevant information from the relevant persons or groups to prepare change tickets/ documentation
·  Managing and coordinating change requests
·  Act as the coordinator between the Resolution Teams and the Client Management
·  Provide continuous information to the customers and Service Delivery Management
·  Ensure all allocated actions/responsibilities are clearly defined and documented

About us

IT Services Hungary is the biggest ICT service company in Hungary, subsidiary of T-Systems International. As an important member of the international T-Systems network IT Services Hungary is the most dynamic IT service centers in Hungary which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, ITSH concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.

More company information

Desired profile

Your Profile

·  Bachelor's degree in Technology or at least 3 years relevant experience
·  Advanced English communication skills
·  Good personal IT skills and knowledge
·  Basic network knowledge (Cisco CCNA level, in LAN/WAN)
·  Logical way of thinking
·  Team player