G11 Inventory Coordinator - Quality Control - FTC to 31/12/2019

Job description

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Mission of the role:
To take ownership of the accuracy & analysis of data between our warehouse management system and quality control system. Manage relationships with quality control teams based in various supply points across Europe to minimise the potential impact of delays in release of product and the potential quality failure of some batches. Create visibility internally by reporting on large amounts of data and then managing internal communication to minimise the impact to our customers.
This role helps to deliver one of the most important ambitions of Danone, which is ensuring we deliver products of the highest quality possible to our mums and babies. The quality of our products is the single most important thing we do, we are highly committed to the quality of our products & therefore the management of the accurate status is 100% paramount.

Key Challenges:
Ensuring releases and blockages are processed in a timely manner by our supply points in a fast moving environment and where various stakeholders will be implying a keen sense of urgency to get these releases/ blockages actioned quickly.
Ability to spot anomalies in the status of products with multiple best before dates and in a situation where the stock picture will be changing on a daily, even hourly basis.
The ability to take action quickly on any anomalies identified either through own investigation or at the request of other stakeholders such as a supply point or a representative of the quality department.
Ensuring the correct products are returned to supply points and the remaining stock is in the correct status at all times, which requires liaising with supply planners to ensure stock availability risks are known and appropriate corrective action can be taken.
Supporting continuous improvement while not taking eye off the day job.
Develop and maintain positive working relationships with Suppliers and internal/ external stakeholders.

Key accountability:
Analysis and report on changes on quality status changes made by the supply points. Ensure all releases & blockages made by our supply points are processed correctly and carry out a thorough investigation of any discrepancies identified.
Follow the availability of products and communicate with supply points and internally on products which are at risk of failing for customer orders and overdue for release.
End to end arrangement and processing of stock to be returned to supply points, through registering return request, checking, changing stock status, raising a return purchase order and liaising with the warehouse and haulier in order to get the stock shipped back to the supply point. Coordinate the return of sample stock to the Supply Point as required.
Daily preparation and sharing of the shortage report. Investigating and identify any trends in shortages and work with the warehouse to implement corrective action plans.
Action stock traceability and quality requests from our supply points and quality department ensuring that the data is available within the required deadlines and investigating any anomalies.
Daily check for the pending movements of quality status and resolving any failed messages, which will involve the investigation and possibly escalation to IS/IT and maintaining a log of such issues.
Attend regular meetings related to activities such as inventory meetings, stock at risk meetings or other Danone meetings.
Liaise with warehouse to monitor stock quality and delivery issues, feeding back to Supply Points and hauliers and working to improve performance.
Working alongside the Inventory team to help manage the workload during holidays or when special projects are underway, such as changing warehouse provider or system upgrades.
This role will require working some bank holidays, on a rota basis with in line the rest of the inventory team.

Targeted Profile

Previous experience of inventory administration / planning
Experience in a FMCG environment an advantage
Systems orientated, with experience of SAP an advantage
Skilled with Excel
Accurate and numerate, with attention to detail to be able to challenge and spot errors
Ability interpret data and present information in an engaging way
Excellent communication skills, oriented to customer service and proficient at coordinating and influencing
A truly team player, used to work as part of a large group and willing to work collaboratively to achieve collective goals
Plans activities in a systematic way; able to think ahead and consider different options to achieve goals
Strong relationship building / ability to collaborate both cross functionally and with externals stakeholders
Acts with speed, agility and pragmatism- driving performance with appropriate sense of urgency
Results driven and shows tenacity to achieve a high quality outcome
Can make a visible difference between important matters and to visibly focus on them
Conveys a positive mindset & is ready to change way of working
Rapidly builds trustful relationships with a broad range of people
Influences effectively based on clear viewpoints & assertiveness
Takes initiative even when faced with critical situations
Anticipates the future and plans ahead, even when confronted with high uncertainty
Takes responsibility and displays resilience and tenacity when confronted with setbacks and failure
Actively collaborates with others and takes all other points of view into account
Gives regular and relevant advice, enabling others to improve
Displays a growth mindset: is curious, willing to learn and unlearn, seeking out opportunities to continuously expand his/her functional knowledge and capabilities
Is open to feedback, acts upon it and shows tangible improvement in his/her development areas

World Health Organisation Code

Danone Nutricia Early Life Nutrition (Nutricia UK), acting in the field of infant and young child nutrition is committed to respect specific rules to comply with the WHO Code of Breast Milk Substitutes and any related regulations applying locally.

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