Our business has a single purpose: to build partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user community is active, with a unique system : S2i.
The team includes men and women of 24 nationalities, speaking 28 languages. Working out of Switzerland and Singapore, they form a unique multicultural mix of more than 200 experts in banking IT and 200 experts in banking operations.
We are a solid company, backed by the banking and financial strength of Crédit Agricole group (majority shareholder - 80%) , with its global presence, and resources made available by Capgemini under our strategic agreement (minoritiy shareholder - 20%), positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.
Types of Jobs - IT / Project Management
Complementary business types
Types of Jobs - Others
The Service Delivery Manager (SDM) ensure the follow-up of incidents and problems for Production & IT Infrastructure.
This role manage and animate major critical incident situations. Write and publish Alert messages, status report, … in collaboration with technical teams. Activate and animate the Crisis unit or Task Force. Develop, publish, track post-mortem action plans, in collaboration with technical teams. Keep the service managers informed of open incidents. Maintain incident management documentation.
80 Pasir Panjang Road Mapletree Business City