Application Support Analyst

Job description

Job Description

Application Support Analyst

Position Description
Be part of something exciting. Do you want to take control of your future? Are you ready for the responsibility of working with high profile clients in the world’s most exciting sectors? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? CGI requires an Application Support Analysts to work with our team providing services to general insurance clients with solutions for insurance pricing, underwriting and regulation
.
CGI offers a competitive compensation package with opportunities for growth and professional development Flexible hours and remote working possibilities are offered as part of this role as well as other excellent benefits including pension and share purchase matching schemes.

The role is based in Chelmsford however willingness to travel to clients site is required.

Your future duties and responsibilities
You will have experience of supporting complex systems. The role requires an understanding of the operation of the applications and their interactions and experience in trouble shooting incidents and defects.
You will provide functional user and client support across a range of applications systems, and will be proactive in monitoring systems and ensure remedial action is taken where necessary. Working on your own initiative, you will be required to troubleshoot issues and errors and update the event log and trace through errors. You will provide incident support for all main systems for our client.
You will have experience of supporting mission critical applications, incident management and troubleshooting but full training and knowledge transfer will be provided. Experience within a 3rd line support / development environment would be beneficial.
You will be a strong communicator, and be comfortable escalating and managing issues and applying code fixes where necessary.

Required qualifications to be successful in this role
For this role, it is essential to have a foundation of programming skills and a good knowledge of Excel.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Application Support Analyst

Job Description
Be part of something exciting. Do you want to take control of your future? Are you ready for the responsibility of working with high profile clients in the world’s most exciting sectors? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? CGI requires an Application Support Analysts to work with our team providing services to general insurance clients with solutions for insurance pricing, underwriting and regulation
.
CGI offers a competitive compensation package with opportunities for growth and professional development Flexible hours and remote working possibilities are offered as part of this role as well as other excellent benefits including pension and share purchase matching schemes.

The role is based in Chelmsford however willingness to travel to clients site is required.

Your future duties and responsibilities
You will have experience of supporting complex systems. The role requires an understanding of the operation of the applications and their interactions and experience in trouble shooting incidents and defects.
You will provide functional user and client support across a range of applications systems, and will be proactive in monitoring systems and ensure remedial action is taken where necessary. Working on your own initiative, you will be required to troubleshoot issues and errors and update the event log and trace through errors. You will provide incident support for all main systems for our client.
You will have experience of supporting mission critical applications, incident management and troubleshooting but full training and knowledge transfer will be provided. Experience within a 3rd line support / development environment would be beneficial.
You will be a strong communicator, and be comfortable escalating and managing issues and applying code fixes where necessary.

Required qualifications to be successful in this role
For this role, it is essential to have a foundation of programming skills and a good knowledge of Excel.

Donnez un élan à votre carrière.

Le secteur des technologies de l’information (TI) connaît une période extraordinaire. La transformation numérique des organisations continue de s’accélérer, et CGI est au premier plan de ce changement. Nous accompagnons nos clients dans leur démarche numérique et offrons à nos professionnels des opportunités de carrière stimulantes.

La réussite de CGI repose sur le talent et l’engagement de nos professionnels. Ensemble, nous relevons les défis et partageons les bénéfices issus de la croissance de notre entreprise. Cette approche renforce notre culture d’actionnaire-propriétaire ainsi, tous nos professionnels bénéficient de la valeur que nous créons collectivement.

Joignez-vous à nous pour prendre part à la croissance de l’une des plus importantes entreprises indépendantes de services en technologies de l’information (TI) et en gestion des processus d’affaires au monde.

Pour en savoir davantage à propos de CGI : www.cgi.com.

Les candidatures non sollicitées provenant de cabinets de recrutement ne seront pas retenues.

CGI favorise l’équité en matière d’emploi.

Skills

·  Microsoft Excel

Reference

714699