Customer Support Field Engineer (m/f)

Description de l'offre

Customer Support Field Engineer (m/f)-TISC-FRCP01281250

Description

Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our product portfolio includes a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions.

At Bombardier, 70,000 employees in 60 countries work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

Based at our site in Crespin, we are currently looking to recruit a:

CUSTOMER SUPPORT FIELD ENGINEER (M/F)

Purpose of the job:

The Customer Support Field Engineer will apply electrical and mechanical theory and knowledge to investigate, test, analyse, repair, and modify vehicles and equipment. He/she will be able to use all known testing methods and instruments. Also, he/she is responsible for creating and leading theoretical & practical training on equipment and systems.

Key responsibilities:

- Investigates and diagnoses the causes of electrical (propulsion) or mechanical (drives) malfunction or failure of operational equipment and recommends preventative and corrective maintenance, including associated documentation, and prepares specifications for materials, equipment components and processes.

- Instructs and directs technicians in servicing and repairing

- Plans, directs, and records periodic testing, and recommends or initiates modification or replacement of equipment that fails to meet acceptable standards

- Supports modification process with wiring diagrams, layout drawings, and engineering specifications and methods for system or equipment modifications.

- Advises management regarding customer satisfaction, product performance, and suggestions for product enhancements.

- Other special tasks, based on business needs

Job: Field Services
Primary Location: FR-NPC-Crespin
Organization: Transportation
Schedule: Full-time
Employee Status: Regular

Job Posting: 28.04.2017, 8:07:42 AM

Unposting Date
12.05.2017, 3:59:00 PM

Profil recherché

Qualifications

Qualifications:

- Engineering degree or an electro mechanics/electrical BTS

- Technical knowledge in electrical, electronics and software

- 5-8 relevant experience in the field, in the railway industry preferably

- Electrical certifications are a plus

- Problem solving skills and good communication skills

- Flexibility, adaptability and autonomy

- Language skills: French – advanced, English – intermediate

- Availability to travel for business purposes in France and Benelux region.