Offers “Bnp Paribas”

Expires soon Bnp Paribas

IT Helpdesk Intern M/F

  • Lisbon (Lisboa)
  • IT development

Job description

Cardif Services Portugal is currently seeking an IT Helpdesk Intern M/F for its NWM department, if you are student specialized in IT Support/ System Administrator available to start in August 2018 for duration of 6 months

Are you willing to gain experience in different IT fields? Do you want to learn best IT Security practices of a challenging multinational company? Are you interest in providing the best support to a competent and busy team? If you internally answer yes to these questions, you are the profile we are looking for.

This role will involve gaining experience of all aspects of IT Support and System Admin area.

Main Functions:

Administrate the Systems of the Information System:
· Create and manage the users account and profiles;
· manage printers and the printers queue;
· Keep-up-to date the documentation of the services provided by the systems;
· Validation and installation of new software;
· Validation and deployment of new applicative services;
· Respect Head Office guidelines and norms and standards;
· Manage the workstations of the company (Install, monitor, manage and troubleshoot);
· Validate and Deploy software on the workstations (security patch, new version, new software);

Provide support:
· Provide support to users for technical purpose;
· Provide the procedures and documentation necessary to a good running of the infrastructure.

Desired profile

Qualifications :

Skills & Basic Features for the internship:

Essential:
·  “Can do” attitude
·  Customer satisfaction oriented;
·  Work English Level Written and spoken ;
·  Good analysis perspective;
·  Team interaction;
·  Ability to multitask.
·  IT enthusiast and willing to learn

Desirable:
·  Aim to deliver high quality results;
·  Good capability of managing stress and conflicts;
·  Active listening and good questioning ability;
·  Ability to plan and to prioritize workload;
·  Be receptive and able to quickly adapt to operation changes

Make every future a success.
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