International Mobility Operations Analyst - Stage - (F/H)

Description de l'offre

The CEMI (“Centre d'Expertise en Mobilité Internationale”) department is in charge of handling International Assignments for AXA Group.

The mission of the CEMI is threefold:

· Customer service
· Technical expertise
· Administrative activities

Within the CEMI Team, we are looking for an Operations Analyst who will support the CEMI Operations Hub.

Primary mission of CEMI Operations Hub is to support CEMI Team in terms of Processes and Tools, knowledge management, conducting projects to ensure best practice implementation, relationship with global providers (…) in order to develop operational excellence; improve productivity and quality of service of the team.

Role :

Operations Analyst role will be to support the CEMI Operations Hub on its perimeter.

As such, the incumbent will:

· Produce reporting and consolidation of data
· Maintain up-to-date project files/Team communications/database
· Schedule and organize meetings and prepare documents (agenda, meeting minutes, logistics, etc.),
· Contribute in designing internal processes and tools; implementation and follow-up
· Participate in implementing new providers
· Contribute to satisfaction surveys analysis
· Help managing invoicing processes
· Participate in drafting internal communication (training, work instructions, policy review…)
· Participate in transversal projects

Profil recherché

Qualifications :

·  Client oriented and strong commitment to deadlines
·  High sense of organization and autonomy
·  Rigorous and result oriented
·  Ease with numbers
·  Excellent interpersonal skills, team player and good communicator
·  Openness toward international environments and able to work within multicultural context
·  Excellent knowledge of Excel and Powerpoint
·  Fluent in English