Offers “Aviva”

Expires soon Aviva

Senior Lifestyle Claims Advisor

  • Vancouver (Metro Vancouver Regional District)
  • Sales

Job description



We are looking for a Senior Lifestyle Claims Advisor to join our team in order to provide stationary claims handling services within their region and others when required, while using standard methodology specific to Lifestyle product management with a key focus on quality and customer service.

Can you serve as a champion of Lifestyle claims with a detailed understanding of the Specialty Value Proposition therein, including all specialty product policies and procedures? If that sounds like you, read on!

What you'll do:

The role is focused on Lifestyle product Claims while adhering to the protocols established and led by Property Claims.

· 
Handle day-to-day Lifestyle claims – this will include the negotiation of both property and automobile losses

· 
Review and compile facts linked to the Speciality business, policies and technical reports, analyze estimates, value of claim and settle claim accordingly.

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Effectively advise and counsel our customer using your product expertise and reliably provide timely and outstanding customer service while keeping all related parties informed of the claim's status.

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Responsible for recognizing questionable claims, subrogation and risk opportunities.

· 
Demonstrate elevated handling product knowledge and technical capability. You will carry an active pending of Lifestyle Auto and Property claims and would act as a resource for shared Lifestyle Claims across Canada for product knowledge, claims handling and coverage counsel.

Some infrequent travel may be required in this role.

What you'll bring:

· 
Minimum 2-3 years of Property Loss experience

· 
Working toward completion of the Insurance Institute program (CIP / FCIP).

· 
Solid understanding of claims adjusting practices.

· 
Strong understanding of Speciality Product Line.

· 
Demonstrated passion for Lifestyle Claims.

· 
Excellent oral and written communication skills.

Must be able to work rotating shifts during the hours of 7:00 AM to 5:00 PM Monday to Friday.

What you'll get:

· 
A salary, vacation, bonus opportunity, and retirement savings.

· 
Exceptional Career Development opportunities.

· 
We’ll support your professional development education.

· 
Annual fitness and wellness incentive and healthcare benefits.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.