Business Analyst

Job description

Role Purpose

• Responsible for the delivery of work requests and projects for Aviva Ltd- Distribution.
• Provide the interface between the user and IT in defining and delivering the optimal solution, through detailed business requirements, functional requirements and provide leadership in Change Initiatives and Change Management.
• Produce and complete assigned tasks for Strategic, Mandatory and Tactical Change Request, within budget and within projected Scope of work
• Assess and document current capabilities
• Analyse and document Business Requirements.
• Conduct feasibility studies and prioritise Business Requirements.
• Evaluate alternative high-level IT solutions and make appropriate recommendations.
• Conduct Business Requirements walkthrough on product enhancements with users and other key stakeholders.

Process Mapping

• Define the high level business process model showing the end-to-end business process.
• Document detailed business processes decomposing every high-level process into fine-grain activities and tasks.
• Document Business Analyst procedures for users.
• Assist in provision of Business Analyst training to processing staff, when necessary.

Business Case Development

• Provide support for the development of financial metrics/KPI’s.
• Recommend any value creation opportunities and solutions (scenarios) to implement against alternative opportunities and scenarios.
• Help define metrics and performance goals for the project.

Project Management

• Contribute, where required, to the overall planning and re-planning of the project.
• Contribute, where required, to the effective monitoring of the plan and project status.
• Support the project manager by proactively providing input and raising issues and concerns in a positive manner, i.e. with suggested solutions/options.
• Manage minor change requests making effective use of standard project tools & methodologies in:

         -Change request planning

         -Progress tracking and reporting

          -Change control

          -Issue and risk management

Testing

• Creation of system testing plan
• Execution of system testing
• Co-ordination of UAT

Capabilities

• Business Knowledge
• Good knowledge of insurance products and processes.
• Sound knowledge of relevant insurance platforms and systems.
• Well versed in imaging or online business information.
• Years of experience as a Business analyst in a Life Insurance or Unit Trust / Fund Management environment or equivalent.
• Familiarity with project work or business change within a project or operational environment.