TIBCO Developer / Support Analyst

Job description

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Role Summary – TIBCO Developer / Support Analyst

 

Reporting to the Application Services Team Leader, the successful candidate will be responsible for developing & supporting IT applications for key Atos customers in the utility sector. 

 

Duties & Responsibilities

·  Ensure timely delivery of all assigned work packages:-
·  As agreed with Team Leader;
·  In accordance with underlying Service Level Agreements (SLA’s);
·  In compliance with company quality standards.
·  Develop, test and implement software fixes for reported defects;
·  Develop, test and implement application enhancements that fully meet customer requirements;
·  Where applicable, work with 3rd party suppliers to investigate and resolve reported defects;
·  Maintain Development / Test, Production and Disaster Recovery Environments;
·  Respond to customer queries & FAQ’s;
·  Provide advice & guidance to customers on the day to day running of their respective systems;
·  Develop good working relationships with customers, other team members and 3rd party suppliers;
·  Provide out-of-hours support on a rota basis.

Essential Knowledge and Experience

·  3rd level qualification in IT related subject;
·  Minimum 1 yrs experience of one or more of the following TIBCO products:
·  ActiveMatrix BusinessWorks;
·  Enterprise Message Service;
·  BusinessConnect.
·  Knowledge / experience in the development and support of business applications using the following technologies: -
·  Oracle;
·  SQL (Oracle);
·  XML / XSLT;
·  Clear evidence of analysis and design activities undertaken in a project and / or support environment;
·  Proven ability / previous experience working in a software development / support role.

 

Candidates must also be able to demonstrate

·  Excellent communication skills;
·  A customer focused approach;
·  Planning & organisational skills;
·  Attention to detail;
·  Strong team player;
·  Initiative;
·  Ability to work unsupervised towards agreed targets;
·  Ability to prioritise multiple work demands.

 

Desired Knowledge and Experience

·  Knowledge / experience of TIBCO Hawk & Rendezvous.
·  Knowledge / experience of automated testing tools.
·  Demonstrate an understanding of the key principles underpinning a B2B application;
·  Demonstrate an understanding of the key principles behind delivery of a managed service;
·  In depth technical knowledge of a range of software development technologies, application development languages, database environments & business systems.

Security Clearance / CRB Clearance will be required for the successful candidates(s).

All candidates must be able to demonstrate a pre-existing right to work in the UK.  Documentary proof will be requested at interview.  

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.