Hardware Applications Engineer

Job description

Job Description

About the role

ARM’s Application Engineering Group is responsible for providing high quality technical support to customers using ARM’s products. In order to do this, we have a number of Applications Engineering teams based at various locations around the world.

We are now looking for someone to join a team of Applications Engineers based in our Shanghai office. This role will encompass the provision of high quality technical support as part of a co-ordinated worldwide team.

What will I be accountable for?

You will be required to gain a good knowledge of ARM’s hardware IPs and other products through close working with the worldwide application engineering teams and ARM's Product Engineering group. Then you are required to use this knowledge to provide ARM's customers with the assistance they require to understand our IP’s behaviour, on implementation and integration into their SoC. Your focus area can be CPU or System IP.

The transfer of your knowledge will take a number of forms. Firstly, you will need to be able to provide comprehensive responses to customer enquiries. Such enquiries may be received by email, telephone or face to face meetings.

Secondly you will be required to provide in-depth technical training to ARM's customers. You will therefore be expected to be able to travel every six to eight weeks. You will also be expected to have excellent interpersonal skills and to be a professional presenter.

Thirdly you will be responsible for the generation and review of new product documentation, such as application notes, frequently asked question lists and user guides. This may include translation for local language support.

Finally, you must be reactive to the demands of both customers and sales and feedback requirements to ARM’s Engineering and Marketing groups.

Job Requirements

What skills, experience and qualifications do I need?

Education & Qualifications

Good university degree, in Electronics Engineering or Computer Science ideally, although other science graduates would be considered if they have relevant experience.

Essential Skills

·  Minimum 2 years of industrial experience
·  Experience or knowledge of FPGA or ASIC design, simulation and/or verification techniques, including RTL coding and simulation, in Verilog or VHDL
·  Understanding of FPGA or ASIC implementation flows (synthesis, scan insertion, layout)
·  A good understanding of the interaction between software and hardware
·  Demonstrable experience of problem solving and debug skills
·  Experience of interacting with colleagues outside of China

Desirable

·  Knowledge of ARM architecture
·  Knowledge of AMBA protocols
·  Experience in integrating ARM-based systems
·  C/C++, assembler coding or other programming skills.

Personal Requirements

·  Must be self-motivated, self-managing, responsible and proactive
·  Must have excellent written and verbal communication skills with both colleagues and customers, including good written and spoken English
·  Must be proactive in obtaining engineering or management input, in order to complete project and internal tasks in a timely and accurate manner
·  Must have the desire and ability to solve problems quickly
·  Must be enthusiastic and well driven
·  Must be able to schedule own workload and plan tasks – based on both internal and customer requirements.
·  Must have good inter-personal skills, and be able to work well within a team; especially when under pressure
·  Must be willing to be flexible and accept new challenges
·  Must be able to travel on a regular basis, both to give customer training and also for internal business reasons.

What are the desired behaviours for this role?

At ARM, we are proud to have a set of behaviours that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary. These behaviours are assessed as part of the recruitment process:

·  Partner and customer focus – Your tendency to put your partners and customers first in all that you do by understanding their needs and striving to achieve win-win solutions.
·  Collaboration and communication – Your ability to forge lasting relationships which are built upon mutual trust, open communication and sharing of information and success.
·  Creativity and innovation – Possessing a passion for driving continuous improvement through spotting opportunities and seeking the views of others.
·  Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same.
·  Impact and influence – You listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results.
·  Deliver on your promises – You demonstrate a can-do attitude and you drive to overcome obstacles, acting with a sense of urgency because you’re passionate about what you do.

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. ARM's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

·  Annual Bonus Plan
·  Discretionary Cash Award
·  Statutory Social Benefits: - Medical, Pension & Maternity
- Work related injury
- Unemployment & Housing fund

·  Commercial Benefits: - Medical, Travel & Life Insurance
- Annual Health Check

·  Allowances, Transportation & Meal
·  Sick Leave, 6 days annually
·  Holiday, 12 days for the 1st year increasing 1 day every calendar year up to 20 days maximum
·  Sabbatical, 20 paid business days every four-years of service
·  Volunteering, One (1) paid working day each year (TeamARM)
·  Others, holiday gifts, congratulations, team and social events

About ARM

ARM® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving ARM innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.