Customer Service Advisor - Stafford Contact Centre

Job description

·  Salary
£9.00 per hour
·  Role area
Contact Centre
·  Contract type
Fixed Term Contract
·  Job reference
HRGFT522347
·  Location
Stafford
ST18 9AR
· 
With over one billion online customers every year, Argos is one of the best known retailers in the UK. In fact, we're the third most visited website in the UK. That's a lot of customers, right? Well, that's where you come in!

As a Customer Advisor in our Contact Centre you'll be the frontline support for our customers, making sure they get the help they need at pace and at their convenience. This could be help placing an order or checking if something is in stock. It could be to talk about a delivery that's already booked, or maybe they need more information on a product they've seen online. Whatever they need, you'll have the skills and knowledge to offer them the best possible shopping experience.

We give you a first-class training experience to make sure you're ready to answer any customer query that comes your way. And the training doesn't stop there. We invest in our colleague's development journey so whether you want to move up the career ladder or simply enhance your personal and professional skills, there's training available for you when you want it.

There are lots of other benefits to working here too. From 24 days' holiday (pro rata), to staff discount in Argos, Habitat and Sainsbury's (available after 3 months with us), a subsidised canteen, free parking and an optional company pension scheme. We really think you'll love it.

The contact centre is open 7am to 10pm from Monday to Sunday and you'll always have your rotas available at least 4 weeks in advance (normally 12 weeks!) so you can count on us to give you a great work-life balance. And you can choose a contract between 20 and 37 hours, so you'll have plenty of time to spend your hard earned cash! Initially you'll start on a six month fixed term contract and there may be opportunities for permanent Customer Service roles once you've joined.

You don't need to have done a role like this before, we just need individuals who are passionate about creating great customer service, and we'll give you all of the skills from there.

So what are you waiting for? Apply now for your chance to work at Argos.

We know that candidates may be put off applying for a job unless they can tick every box. We also know that ‘normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet… why not apply and see how it goes?

Here at Sainsbury's Argos we're a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome at Sainsbury's Argos. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site – www.argos.careers/diversityandinclusion