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EU ROC Overview
The European Relay Operations Centre (ROC) is the central control team for Amazon Transportation Services, supporting both domestic and inter-country FTL transportation movements for European geographies. The team is responsible for managing daily operations and addressing any issue to ensure that trucks/vehicles arrive on time to schedule at our fulfilment centres across Europe. The ROC plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.
Purview of a Transportation Analyst - Labour Planning
Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon? Does the prospect of dealing with massive volume of data excite you?
Amazon has culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. During our day to day operations, tons of data is generated which is leveraged to take our important business decisions.
Our ideal candidate thrives in a fast-paced environment, relishes working with large transactional volumes and big data, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all else, is a passionate about data and analytics.
As an Analyst you will be analysing and driving improvements to our workforce to make sure the organisation is fit for the future. You will do so by developing queries, macros & tools to support your day to day function alongside diving deep into the problems you encounter. You will drive and direct the strategy required for our workforce both now and in the future. You will work with key stakeholders to ensure that decisions are made and actioned which will allow our operations to run as efficiently as possible. You will challenge the unknown and try to drive improvement into key areas of our business.
A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the business to identify strategic opportunities and deliver results. You should have an internal drive to answer “why?” questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. S/he would be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic environment.
Ideal candidate profile
- Fluent in SQL & VBA
- Experience of working with data warehouses
- Proficient in MS Excel, (Macros, Pivot tables)
- Decision Making/ Complex Problem Solving- proactively gathers the right data from appropriate sources, probes/considers all of the facts, considers other perspectives; conducts root cause analysis; refers to long term plans and goals; prioritises key factors; acts decisively, promptly and confidently; complex analysis
- Generate buy in from all parties to ensure all data is collated in a timely manner.
- Escalate and articulate where the obstacles are in achieving objectives.
- Bachelor's/Master's degree in Computer Science or related technical field
- Strong inter-personal and relationship-building skills.