Offers “Amazon”

Expires soon Amazon

Support Engineer-I

  • San Francisco (San Francisco County)
  • Design / Civil engineering / Industrial engineering

Job description

DESCRIPTION

Amazon is seeking an experienced and highly motivated data collection support engineer to join our effort to raise the bar on large-scale data collections at Amazon. This position is a primary member of a data collection team that works closely and efficiently together. The ideal candidate will be flexible, detail-oriented, good with people and as comfortable in the lab as in the field.
Amazon is a fast-paced and exciting environment. This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality outputs. In this role you will get to make quick decisions under pressure in ambiguous circumstances and show your exceptional attention to detail and follow-through.

Additional responsibilities
• Conduct data collection projects including setup and verification of all system components, trouble-shooting during live sessions, ensuring data integrity and upload, and documenting best practices.
• Apply knowledge of wireless and networking technologies, mobile devices and quality assurance practices to ensure that connected devices meet all target requirements and produce a superior customer experience.
• Examine processes and available tool sets to ensure the most accurate results in the lab and in the field. Strive to automate process and work closely with Program Managers to identify process automation.
• Ability to work effectively across a range of customers and team members to deliver on-time.
• Perform quick but thorough data analysis in order to drive the highest quality through all phases of data collection.
• A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels inside and outside the company, is essential.
• Excellent communication, interpersonal, and analytical skills
• Willingness to support several projects at one time, and to accept reprioritization as necessary and to deliver high-quality work on schedule

Desired profile

BASIC QUALIFICATIONS

• Bachelor's degree in computer science, electrical engineering, telecommunications or a similar field.

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