Systems Manager

Job description

DESCRIPTION

Amazon is building some of the largest distributed systems in the world, and we need smart people to help make these successful. As part of Amazon Web Services (AWS), the Database Services team is pioneering the Database as a Service market segment. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

A successful Systems and Operations Manager joining the team will do much more than manage infrastructure, tools, and people. They will be the focal point for owning end-to-end customer experience and will be channeling the requirements to improve service performance, scalability and reliability. They will also be in charge of forecasting and managing the end-to-end capacity as well as operating costs of large-scale services helping us turn scale into an advantage for our business and an asset to our customers.

The ideal candidate will look like this….

Be great fun to work with. Our company credo is “Work hard. Have fun. Make history”. The right candidate will love what they do and instinctively know how to make work fun.

Enjoy being a really great people manager. Building, motivating, and mentoring a world-class systems & software engineering team is the most important part of this role. You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks.

Have a strong understanding of Software Development, Linux, and Networking Technologies. The ideal candidate will have past experience working as a systems or software development engineer. You will also have a strong level of knowledge in Linux. You will enjoy keeping your technical skills reasonably current, to the point that you can still contribute to architecture discussions. You regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.

Have strong project & product management experience. The successful candidate will create roadmaps for the team. This will include helping innovate and invent new value-add services layered on top of our existing services. You will need excellent technical project management skills to deliver product roadmap items as well as other cross-team projects. Experience with Agile methodologies is an advantage.

Know how to run a tight, lean, efficient operation. The right candidate will want to measure everything and be very data driven. He/she will excel at using metrics, monitoring, and alarming to measure and improve the operational processes and performance of their team.

Desired profile

BASIC QUALIFICATIONS

· Bachelor’s degree in Computer Science, or related field
· 5+ years of relevant, engineering experience, and at least 2 years of people management experience
· Minimum of 5 years of experience operating mission critical online services
· Experience operating and maintaining a 24x7 Internet-oriented production environment, preferably across multiple data centers, involving (preferably) at least hundreds of machines
· Demonstrated success working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions
· A solid grasp of software development methodologies and networking fundamentals
· Ability to handle multiple competing priorities in a fast-paced environment
· Excellent communication, prioritization, and analytical skills
· Demonstrated technical leadership

Ø This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph.