Software Development Manager, Amazon Alexa

Job description

DESCRIPTION

The Alexa Communications team’s mission is to bring people closer together by enabling customers to use the Alexa service for convenient, natural, and expressive conversations. Customers today can call and receive voice and video calls and we have recently launched Drop In, a new way to communicate spontaneously with the people you care about most, both within and outside the home.

We are looking for someone who is excited about understanding how we can help customers connect with each other and specifically how we can make the experience more natural by improving the quality of voice and video calls. Imagine helping elderly customers communicate clearly with their children and grandchildren, or providing an experience where you could imagine being together with the people you are communicating with, even when you are in separate parts of the world

As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, balance customer and business needs against technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in Engineering, Computer Science or related technical field
· 7+ years of overall experience in software engineering, software development management, technical program/project management, or a related technical field
· 2+ years of focused technical project management experience.
· Experience coordinating multi-team product development cycles and software development schedules
· Experience developing and then implementing sustainable processes
· Experience presenting and providing written reports and other communications with technical and non-technical individuals across large organizations