Amazon's CloudIntelligence team develops software systems and programs that improve reliability of application services and protect customer experience. Our product leverage statistical evaluation and machine learning to identify anomalous conditions and take remediation actions. Our systems are critical in ensuring that ongoing availability of Amazon's retail websites and other services. Our reliability program focuses on initiatives geared towards building resiliency into the applications, and improvement of DevOps and Operational excellence processes.
As the Sr. Technical Program Manager, you will drive programs improving Amazon's service reliability and improve availability for our customers, working with teams and leaders across the company. You will be responsible for scoping and delivering large programs end-to-end. Your responsibilities will include program definition via collection of business and systems requirements from internal and external customers, writing specifications, driving program schedules from design to release, and managing the launch and roll out. You will lead and coordinate design/implementation efforts between internal teams and outside vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote program teams. You will be expected to deliver initiatives that benefit all of Amazon while leveraging latest in AWS, big data and machine learning. If you love shipping critical high performance products focused on reliability, monitoring, networking, data processing and security, and have passion for operational excellence, we have the job for you.