Offers “Amazon”

Expires soon Amazon

Sr. HR Assistant

  • Internship
  • Rialto (San Bernardino)
  • Project / Product management

Job description



DESCRIPTION

The Sr. HR Assistant provides hands on support to our Associates, Area Manager, Operations Managers, and HR Business Partners in Worldwide Operations HR. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
· Can you tell a story with data? Produce and analyze reports to identify talent trends including being able to find ways to measure effectiveness of initiatives and programs developed by the team. Be able to identify trends and create action items as well as partner with Operations and HR Business Partners to drive implementation and impact. Utilize HRIS systems for data entry, modification, and reporting. Auditing to ensure our data is right.
· Do you like to help people achieve their best? Talent development is key at Amazon. Partner with Operations, Support Functions, and HR Business Partners to help ensure our processes around talent remain top notch, which may include: 1) managing development programs to ensure maximum reach and impact, and/or 2) assisting with quarterly and annual talent planning processes, systems, and tools.
· Can you tell when something seems off? Be a point of contact for employee concerns. Ensure you use the right judgement to escalate, while ensuring we remain connected to the person and the issue. Partner with the HR Business Partners to appropriately address concerns, helping to ensure we drive to the right resolution.
· Do you like to connect people to the bigger picture? Help drive overall FC engagement. Promote positive employee relations through identifying trends, evaluating data and anecdotes, and leveraging employee feedback through Engage@Amazon and Connections.
· Are you an Admin Wizard? Support the team with administrative functions such as managing the team e-mail box, calendar management, and event support.
Responsibilities include:
BUSINESS PARTNERSHIP:
• Support associates and managers with routine, day-to-day HR questions, needs, and inquiries, providing world-class service and ensuring you guide our teams to the right resources to ensure a quality and timely solution
• Provide HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts
• Influence leadership (typically Area Managers and Operations Managers) during associate-impacting decision making
• Participate in HR investigations and coordinating appeals
• Interpret employee engagement data and recommending action items to deliver results
• Provide leadership development support to onsite Area and Operations Managers
ADMINISTRATIVE AND SYSTEMS:
• Attendance tracking: coordinate with managers to ensure associates are on the correct schedule patterns
• Complete and bridge metric gaps on daily and weekly reports regarding attendance, attrition, engagement, labor fill, etc
• Assist managers in responding to associate questions on time, benefits, accommodations, loa, etc.
• Assist Recruiting, as necessary, with new hire orientations and interview loops.
• Facilitate the internal recruitment process by coordinating internal job requisitions, scheduling interviews and administering the associate internal transfer portal

PREFERRED QUALIFICATIONS

· Previous experience with Payroll Systems, HRIS
· 1+ years’ exposure to the human resources functions
· Human Resources training and experience desired.
· Computer experience, specifically with the Microsoft Office suite (Excel, Outlook, PowerPoint, Word).
· Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues.
· Outstanding interpersonal skills: must display patience, humor and helpfulness at all times – front line contact for employee issues.
· Ability to handle multiple projects and deadlines.
· Detail oriented and excellent organizational skills: accuracy is essential.
· Experience with PeopleSoft.
· Processes data into systems per standard operation practices.
· Responds quickly and accurately to customers using standard templates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Desired profile



BASIC QUALIFICATIONS

· A completed Bachelor’s Degree from an accredited university
· Authorized to work in the U.S. without sponsorship
· shift flexibility including overtime, holidays and weekends*

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