Sr. Behavioral Research Scientist

Job description

DESCRIPTION

Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon has invested in Amazon Logistics, a world-class last mile operation. We are looking for a dynamic, resourceful, and organized behavioral scientist in Amazon Logistics' Amazon Flex organization to develop innovative, data-driven solutions to support the most critical components of this rapidly scaling operation.

As part of the Last Mile Science & Technology organization, you'll partner closely with Science, Product, Tech, and Program teams to design innovative, data-driven solutions to organizational and business problems. You will be expected to be a subject matter expert in behavioral science with proficiency in quantitative analysis - and to be able to communicate highly complex findings to multiple audiences.

The ability to understand and measure human behavior is a highly valuable asset – we want to understand our drivers, treat them fairly, and make delivering for Amazon Flex a motivating, meaningful experience.

You must be able to see a full loop vision that goes beyond experimentation to conceptualizing design solutions, collaborating closely with multiple teams to ensure the relevance and impact of your work to business stakeholders. Ideally, you will be proficient in multiple quantitative modeling techniques, and you should be able to acquire new techniques with practice, showing flexibility in finding the right analysis technique to match the research problem.
You will be expected to be a thought leader as we chart new courses with our delivery support technologies. Successful candidates will have a deep knowledge of human behavior, the ability to build and refine behavioral interventions that can be implemented at scale, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big, long-term problems.

Key Responsibilities:

· Conceptualize and lead global research initiatives
· Guide the technical approach for the design and implementation of effective research programs in support of expert cross-functional teams delivering on demanding projects.
· Conduct, direct, and coordinate all phases of research projects, demonstrating skill in all stages of the analysis process, including defining key research questions, recommending measures, working with multiple data sources, evaluating methodology and design, executing analysis plans, interpreting and communicating results
· Functionally decompose complex problems into simple, straight-forward solutions.
· Share knowledge in statistics, machine learning, multivariate modeling, or other research methods applicable to our problem space.

If you have an entrepreneurial spirit, you know how to deliver, and you are deeply curious, highly innovative, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

Desired profile

BASIC QUALIFICATIONS

· Experience with guiding R&D strategy for your organization
· Outstanding written and verbal communication skills
· Proficiency in statistical computing (R, Python, Matlab, SAS)
· Five or more years of applying intervention design/behavioral science/multivariate statistics/machine learning to solving real-world problems
· PhD in a behavioral science research discipline (e.g., Decision Sciences, Behavioral Economics, Social/Cognitive Psychology, Human-Computer Interaction)
· Ability to work independently and as part of a diverse team