For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.
DEX defines, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. We own systems that power retail delivery (both customer-facing and back-end), leveraging company-wide technology solutions or designing them from the ground up. Together, DEX is changing how customers experience delivery – from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world.
Why is this job awesome?
• This is high-visibility work: Our mission is to provide consistent, accurate and relevant delivery information to every single page on Amazon's Global Retail websites and subsidiaries.
• Millions of customers will be impacted by your contributions: The changes we make directly impact the customer experience on every Amazon site.
• Design and deliver at Amazon scale: We develop critical services that are highly reliable, low latency and operate at Amazon scale.
As an experienced Software Development Engineer for Delivery Experience, you will be responsible for building new services and platform features that power the checkout delivery experience keeping pace with Amazon's rapidly expanding delivery capabilities. To succeed, the skill to build highly scalable, fault-tolerant systems that can withstand millions of operations per day will not be enough. You will be responsible for projects that require enhancements to multiple systems, including many outside your team's ownership. You’ll need a proven ability to architect elegant solutions to new challenges spanning multiple systems, and to effectively communicate your technical vision with others. You will be working with multiple teams across the company in many different areas, so effective collaboration skills are a must. So, if you’re creative, talented, with a strong sense of ownership, and enjoy solving complex challenges in a fast-paced environment that have a huge impact on all of Amazon’s customers, we have definitely got the role for you!
Individuals interested in this position should have practical experience in building high-performance, reliable systems in a complex, multi-tiered, and distributed environment. The ideal candidate will have experience working with Java, C#, C++, or distributed computing technologies on a Linux platform.