MENA - 3PL (commercial carriers) management

Job description

DESCRIPTION

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Business area: Operations
We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It’s a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators – and there’s plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach.
For more information about Amazon Operations, visit our micro site and click here: http://amazon-operations.eu
Role: MENA - 3PL (commercial carriers) management
The role will lead shaping the 3PL commercial carrier strategy for the region while also managing the cost and performance of 3PLs across UAE, KSA and Egypt.

We are seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our Middle East outbound transportation network. The role would involve the following:
1. Laying out the commercial carriers strategy for Middle East; which carriers to we work with, what locations and at what cost
2. Standardize and improve ways to monitor the performance of the carriers; work with them to get more visibility into our systems through better tech integration
3. Build vendor relationships and negotiate rates with the commercial carriers to optimize costs
4. Work with internal stakeholders to drive improvements in customer experience, drive key metrics like DEA
As leader of this team, you will also be responsible for managing a team based of each country. The successful candidate will be creating new or improving existing processes that will increase delivery efficiency and decrease costs, developing innovative projects that drive improvements in our transportation processes, to include design, measurement, and performance.
We are looking for somebody who is keen on working in fast-paced environment, thinking of new and innovative solutions to increase the bar on customer experience, while also willing to go into daily metrics and deep dive into root causes. The role is a mix of strategic, tactical and operational aspects.
Responsibilities will include: Maintain weekly metrics, carrier score cards, and day-to-day carrier performance; innovate on processes to streamline the outbound from the FCs, recommend and implement process changes to increase efficiency; clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams. The position will require working closely with external clients, internal stakeholders, IT and business groups.

PREFERRED QUALIFICATIONS

About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount.

Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation offers also many opportunities for building a diverse and rewarding career.

Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History.

Sound interesting? We wait for your application.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies

Desired profile

BASIC QUALIFICATIONS

· 10-15 years of Logistics experience working with freight forwarders / carriers
· Ability to think and react in a high-energy environment
· Outstanding customer insight
· Excellent communication skills
· Influencing, negotiation skills and and strong business judgment
· Numerical and analytical aptitude
· Written and verbal communication skill
MS Office; SQL preferred

Education:
MBA in Supply Chain Preferred