Marketing Response Center Representative (Telemarketing), AWS

Job description

DESCRIPTION

· AMAZON Web Services – Marketing Response Center Representative – Marketing, China

(Located in Beijing)

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations globally.

Using AWS, businesses of all sizes can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. AWS is being adopted by all industry sectors in Asia Pacific, because it allows customers to do more with less and to be more efficient and agile in their IT spend – in turn supporting the ability to experiment, fail fast, remove friction from managing IT and go global in minutes. The APAC team at AWS is committed to providing businesses with tools and services to make their business agile and more efficient.

We are looking for a talented individual with experience running inbound demand generation and lead management campaigns, to join a new team targeted with increasing the quality of Inbound Leads through targeted profiling and lead nurturing activities.

In this new role, you work with a highly talented and dynamic team, targeting existing Leads with campaigns and information designed to improve the lead quality and sales conversion rates.

Roles & Responsibilities:

· Work as part of the Inbound/ Lead Nurturing team to:
· Build a stronger AWS Lead Database by profiling/ researching existing AWS leads to create a detailed view of the customer's need for cloud technology and the sales opportunity
· Nurture leads with information/ campaigns to increase their understanding of the AWS portfolio, the value proposition and relevant use cases for AWS services
· Move leads from warm or little Interest to active interest; Education to Consideration.
· Through nurture efforts, create higher value leads which for higher sales conversion rates
· Work closely with multiple stakeholders to achieve campaign goals while ensuring internal and external customer satisfaction.

Desired profile

Qualifications
· Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast.
· Excellent oral and written communication. Where appropriate, bilingual abilities are preferred
· Experience in a business-to-business (B2B) environment, high-tech products/services preferred.
· 1-3 years of call center, telemarketing, and business development related.
· Bachelor's degree, a technical background in engineering, computer science or MIS is a plus

BASIC QUALIFICATIONS

· Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast.
· Excellent oral and written communication. Where appropriate, bilingual abilities are preferred
· 1-3 years of call center, telemarketing, and business development related.
· Bachelor's degree, a technical background in engineering, computer science or MIS is a plus