Learning Technology Program Manager

Job description

DESCRIPTION

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services across the globe, we need exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we’d like to speak with you!
Amazon Web Services (AWS) is seeking an experienced and highly motivated Learning Technology Program Manager to join our Field Training & Enablement team. In this role, you will manage learning tools administration supporting global training delivery.

The ideal candidate will be flexible, detail-oriented, and have excellent interpersonal skills. This position requires the ability to work with minimal direction, the capacity to move quickly and be flexible while delivering high-quality results. Having an eye for process improvement is critical as we will look to the Program Manager for input on how to evolve our current processes.

Primary responsibilities:
· Manage day-to-day operations of the learning management systems and associated tasks
· Publish and manage digital training content to various learning platforms
· Lead small to medium projects related to improving existing processes or launching new projects
· Partner closely with Program Managers on protocol/process development
· Continuously evaluate tools/processes and offer solutions to ensure they are efficient, high quality, and scalable
· Create and provide reporting as required to support PMO and regional/functional enablement activities
· Work with program managers and curriculum development on obtaining curricula descriptions and updating them in the learning management system

Desired profile

BASIC QUALIFICATIONS

· Experience with Learning Management System (LMS) or other learning platform administration
· Experience working with various internal teams (including technical) to execute on requirements, surface and mitigate risks to delivery, and develop processes and tools
· Experience balancing multiple tasks and deadlines
· Minimum of three (3) years of experience in a team coordination position
· Recent experience in a fast-paced, multinational technology company
· Superior knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel desired
· Detailed planning, time management and organizational skills are required.
· Exceptional written, verbal, and interpersonal communication skills. Accustomed to dealing with a high level of change in technology and products.
· Positive, proactive and able to exercise great judgment.
· Ability to work in a highly ambiguous environment.