Edge Data Center Technician

Job description

DESCRIPTION

Amazon is looking to hire a highly motivated, best-in-class Data Center Technician to provide hands on support for its Data Center location.

About You:
You are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. In addition to build-outs and Data Center deployments, you will be required to travel between sites conducting routine audits, service assessments. You will also provide any remote support required by the internal teams.

You will be expected to manage your time on site and coordinate materials and labour to ensure that internal stringent standards are met in the most cost-efficient way possible.

You will have experience building relationships with internal and external teams/customers along with innovating effective solutions to meet issues & problems as they arise.

You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems.

Most of all you will also have a passion for technology along with a desire to be the best at your job every day!

About the Role:
As a Data Center Technician in Amazon, you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote locations.

The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communications.

Your day job will include (but not limited to):
· Triaging and repairing data center & network hardware
· Troubleshooting Network installation & configuration
· Installing and/or expanding network & data center infrastructure
· Resolving data center facility issues
· Co-ordinating remote hands & eyes for any site issues
· Participating in small to mid-size projects creating or expanding data centers
· Building relationships with remote facilities to ensure swift response times to events
· Improving all Operational Processes and Security with each site
· Generating metrics to provide details of performance in a diverse range of areas
· Produce reports to management on metrics and project status

About Us:
"Work Hard. Have Fun. Make History". This is Amazon’s motto and it is followed every day. Mid 2013, AWS S3 web service accepted its 2 trillionth object. The service is regularly peaking at over 1.1 million requests per second. Amazon thinks this is really cool and wants to expand its cloud to meet customers’ continued needs.

Amazon is one of the most customer centric companies in the world and will stop at nothing to meet its customers’ demands. Amazon has proven this business model a success for many years and is always on the lookout for likeminded individuals to take it to the next level.

Amazon is expanding at unseen rates, more than doubling its worldwide CloudFront co-location data centers in the last 12 months, and expecting to exceed that amount again in the coming 12 months.

Amazon is building some of the largest distributed systems in the world, and needs smart people to help plan and put the pieces together. Amazon is obsessed with Operational Excellence and strive to improve everything done.

The team wants you to progress your career, so will give you the tools to focus on your next desired role and then help you reach it, this is part of Amazon’s ethos.

Desired profile

BASIC QUALIFICATIONS

· Associate's degree in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA)
· Knowledge of server hardware
· Experience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls)
· Knowledge of Linux, UNIX administration
· Hands-on experience with Copper, Fiber Optic Testing,Cabling Standards.
· Knowledge of TCP/IP networks.
· Proficiency with MS Office, MS Project.
· * There are some physical requirements that are expected to be performed with reasonable accommodations: ability to lift & rack equipment up to 40lbs; working in cramped spaces, working in elevated locations while adhering to health & safety guidelines.
· * This role involves approximately 60% of travel within the US.