Associate Acct Specialist – EN

Job description

DESCRIPTION

Sponsored Products and Sponsored Brands are cost-per-click (CPC) self-serve ad programs in the Amazon Advertising world. In support to the Amazon Advertising's business, we at Ad Success Team (AST) are building a group of energetic and highly motivated Optimization Specialists. As an Optimization specialist you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization.
To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams' goals. You'll need to be- technically savvy with an interest in online advertising, good with data, well organized, able to multitask, and possess excellent verbal and written communication skills. You'll also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations & the paths to resolution. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals.
Core responsibilities include:-
· Taking complete ownership of assigned accounts
· Reviewing every account in the portfolio in complete detail to understand the current level of performance
· Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program
· Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
· Flawlessly executing end-to-end ad optimization, liaising with key internal and external stakeholders
· Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients' KPIs
· Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
· Identifying opportunities to improve Amazon Advertising's product based on customer feedback, data analysis, and feature gaps with competitive products

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in a business discipline
· Proven work experience of 0-2 years in sales/marketing/BPO/KPO
· Must have managed global clients along with owning up their individual performance goals
· Superior verbal and written communication skills as demonstrated by experience
· Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint
· Desire to work in a fast-paced, challenging environment
· Flexible to work in rotational shifts