SERVICE DELIVERY MANAGER

Job description

Description:
Amaris is an independent and international Consulting Group specialized in Management and Technologies.
Amaris operates in over 45 countries delivering services in Business & Management Consulting, IT/Information Systems, Telecommunications & Networking, Engineering, Pharmaceutical & Biotechnology.
Since 2007, the company has grown exponentially and is committed to building lasting relationships with its clients, delivering innovative solutions from project inception to execution.
Your role:
We are looking for people with a good analytical mind and a background in Telecommunications, with an engineering degree and experience in deployment project or Project Management related to LAN, WAN, IP or VoIP networks.
Main tasks & responsibilities:
- Management & control of project changes and scope changes
- Management of handover criteria and signoff with stakeholders
- Network implementation process documents and request forms
- Specification of service requirements to external suppliers / partners
- Regular project and development reports
- Communication & presentation documents
- Provide administrative and office support activities for Technical Project Managers
Your profile:
- Fluent verbal and written communication skills in English, other languages will be advantage
- Bachelor’s degree preferably in telecommunications
- Experience with networks (LAN or WAN preferably)
- Strong analytical and reporting skills
- Knowledge of infrastructure deployment is a plus
- Good interpersonal skills
- Proven ability to create clear, concise, detailed oriented requirements / specifications / business requirements documents