Expire bientôt Amadeus Group

Operations Support Engineer

  • Nice (Alpes-Maritimes)
  • Conception / Génie civil / Génie industriel

Description de l'offre

Join us and shape the future of travel

Shaping the future of travel has always been important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

We work at the heart of the global travel industry. Amadeus offers you the opportunity to learn and grow and drive your own progression in an exciting and multicultural environment.

Our people are driven by a passion for 'Where next?' If you want to shape your career and the future of travel, Amadeus is the place for you.

Business environment

The Search, Shopping & Pricing division (SSP) is a multicultural division of 370 people spread over Nice, Boston and Bangalore, responsible for delivering high quality services related to the ticket and ancillary services price, change, refund calculation as well as to the shopping and search of best flight/price solutions.

Those services are key components integrated in the Amadeus products provided to Airlines (Affinity shopper for inspiration, Flex Pricer for Shopping, Pricing , ATC, Refund, ATC shopper for change,..), provided to online and offline travel agencies (Extreme search, Master pricer, ATC shopper,..) and provided to Metasearch (Meta Pricer).

These products can be seen either on travel agent terminals (standard travel agencies, airline airports desks), web sites or mobile applications.

Within the SSP division, the mission of the Technology, Architecture & Engineering (TAE)department is to drive and support SSP architecture, technology and engineering practices, and incubate solutions for new businesses, in the context of a complex distributed system composed of dozens of environment hosted on hundreds of servers.

The role of Integration and Quality Control (IQC)is to ensure the technical quality of the SSP platform, optimizing the time to load and helping developers to migrate to state of the art engineering methods and tools.

Purpose

Provide to SSP services and solutions to integrate, qualify and deliver on time on production SSP software.

As part of this activity, the IQC group is responsible for the Integration and the Quality control of the Pricing & Shopping Platform source code. It prepares and packages each software release, coordinates the non-regression tests and qualification, maintains the source code reference for all SSP developers. It is also responsible for the overall SSP code quality. By nature the IQC group participates to every SSP project, ensuring its quality level.

In an Agile environment, automation is a key word to have the possibility to qualify a release as fast as possible, detect issue as soon as possible to have the possibility to load quickly into production to reply to our customers’ needs.

IQC is responsible of its own tool, and is developing tool to completely automate release management, through delivery from developers to delivery into production, and building its own framework on top of qualification environment to manage release. Evocative tool will be Software factory and Artifactory with Git and Bitbucket to manage developers’ delivery, TTS to manage the non-regression…

The role of IQC is to support/help developers to better integrate/check/control their code to allow smooth integrations and a better time to load.

Key accountabilities

The Operations Support Engineer will deals with languages like C, Java, SQL, C++. (Delivery coming from developers). Own tool are migrated from shell script to python framework, and SQL to store information linked to release management.

He/She will provide his/her expertise on the following areas:

· Configuration management
· Quality checks
· Build on several platforms and with several languages (C, Java, C++, Python)
· Automate the non-regression tests and the qualification with QA, Developers
· Provide support to development and QA during the qualification process
· Manage Git/Bitbucket and update the reference level of code
· Participate in analysis, specification, development of the SSP development tools
· Prganize code load planning for Production in collaboration with ADP
· Participate to SSP projects to ensure implementation of (new) qualification processes
· Participate to integration tools developments around CI, , … to automate qualification flow from delivery to production.
· Participation to SSP Quality improvements

Communication, rigour, quality and organization are the position keywords.

Education

· University Degree in Scientific studies or engineer school
· English

Relevant work experience

· Previous experience in development
· Previous experience in testing
· Previous experience in operation support (is a plus)

Specific competencies

· Technical skills in Code management and continuous integration, quality control, UNIX/Linux, relational
· Scripting (Python, shell)
· Databases/SQL are a plus
· Knowledge in fares and pricing is a plus

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorisation.

Recruitment agencies:Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes.

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