Expire bientôt Amadeus Group

Operation Support Engineer

  • CDI
  • Nice (Alpes-Maritimes)
  • Conception / Génie civil / Génie industriel

Description de l'offre

Design the applications that will shape the travel experience of our customers

Today, with technology getting smarter by the minute, the future of travel has never been more exciting. With us, you won’t just be shaping your own career. You’ll be shaping the way the world moves.

Amadeus powers travel. Our solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. Our business success relies on our people being passionate in better technology that makes better journeys.

With us, you will work in an exciting and multicultural environment where you will be able to learn every day, drive your career, and enjoy your life at work - and out of work.

Business environment

Amadeus delivers added value products and solutions to travel agencies, corporations, airlines and other travel businesses worldwide as well as provide the e-commerce products for Amadeus.

Amongst other products Amadeus provides the Amadeus Selling Platform & Connect, a professional browser based front office reservation product; the Amadeus Sales Management Solution covering the activities of the travel agent from front office to mid-office, Amadeus Reservation Desktop the front office for airline dedicated to professional and all e-Commerce platforms: Amadeus e-Retail Engine for airlines and Amadeus e-Travel Management for corporations and travel resellers. In this context, the Front Office Reservation (FOR) (Selling Platform Classic/Connect & Amadeus e-Travel Management) Services (QDS) department includes 3 teams for these products operation implementation and support.

Operational Engineers are required to manage the implementation, releasing and support process to ensure long-term production stability and availability for Amadeus distribution products.


· Act as the liaison between development and Amadeus Data Centre teams in Erding Germany
· Coordinate processes required for infrastructure evolutions and implementations
· Provide expertise on architecture solutions and guidelines for operability and stability
· Participate in the design of future PRD architecture
· Support the deployment of new Security standards
· Participate in configuring Cisco LAN/Wireless network devices, Firewall, F5 load-balancer, ensuring compliance to the our client's standards and guidelines

Key accountabilities

· Prepare the implementation of the new customer projects and/or new product projects
· Manage of new project implementation related to corporate products and satellites
· Coordinate of product implementation in production and test environments
· Prepare documentation and hand overs to Amadeus Data Processing Application Management teams
· Review functional change requests on the design of application
· Identify areas of automation and create scripts to enable automation.
· Manage Network low latency products with high troubleshooting skills


Technical skills

· Web servers administration (Apache, IIS)
· Java application servers administration (Weblogic, JBoss)
· Windows server 2008 and above administration, Linux administration
· Web Applications knowledge (HTML, XML, JSP, Servlets, EJB)
· Internet protocols knowledge (HTTP(S), SOAP/XML)
· Database server administration (Microsoft SQL Server 2008 and above)
· Project Management
· Network/Firewall/Load Balancer/Proxy knowledge


· Previous experience in production operational environment
· Previous development experience in a J2EE environment


· Engineer degree in Computing Science
· Post Graduate degree in related subject is an advantage
· Proficiency in English (written and spoken)

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