Caduca pronto Amadeus Group

IT Data Analyst (Graduate)

  • Contrato de prácticas
  • Madrid (Madrid)
  • Desarrollo informático

Descripción de la oferta

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Looking for an international experience in a dynamic international team? Passionate about learning and self-improvement? Want to get a hands on experience in IT Support Services and IT Analytics? This is the Graduate position for you!

Our team:

As a recent graduate, you’ll be a member of the Service Delivery and Support (SDS) team which is part of the Amadeus DTS (Digital and Transformation Services) business unit. The mission of SDS is to guarantee high level quality and consistency of DTS Service Delivery and Support to Amadeus Employees worldwide.

Your main responsibilities:

· Gain skills necessary in Information Technology areas to complement your studies in a technological field
· Understand the new processes of SDS in an international support environment by developing the abilities and attitudes which support the personal level of maturity required for an IT Analyst role
· Understand how SDS carries out the activities related to Amadeus users support by using a global helpdesk environment and by following standard processes, policies and guidelines.
· Acquire data from primary or secondary data sources and interpret / analyze results by using statistical techniques
· Contribute to our team’s objective in optimizing the quality of services by providing dashboards, graphs and visualizations to management
· Develop and support the SDS collaboration portal - based on Microsoft SharePoint technology - by managing the content and enhancing the portal capabilities in an aim to improve SDS internal communication

What we're looking for:

· University degree in Computer Science, Mathematics, Statistics or related Science field
· Advanced understanding of Microsoft Office products (Word, Excel, PowerPoint)
· Experience using PowerBI and SharePoint a plus
· Excellent command of English (all interviews will be in English)
· Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
· Initiative and ability to propose ways of consolidating and displaying information in an effective way
· Skills to monitor, challenge and validate our support services supplier by proactively performingon-demand data analysis and risks/issues identification
· Proactive team player with ability to function independently

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorisation.

Recruitment agencies: Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes.

Hacer que su futuro sea todo un éxito.
  • Directorio de empleos
  • Directorio de empresas