Apprenticeship: Release to Market Product Communication

Description de l'offre

Join us and shape the future of travel

Shaping the future of travel has always been important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

We work at the heart of the global travel industry. Amadeus offers you the opportunity to learn and grow and drive your own progression in an exciting and multicultural environment.

Our people are driven by a passion for 'Where next?' If you want to shape your career and the future of travel, Amadeus is the place for you.

Start date: 15 September2017

Team Description

The objective of the team is tooptimize deployment and adoption of the Amadeus distribution products for Travel Agencies and Corporations in order to maximize revenue generation and increase time-to-market performance.We communicate with members ofour global network in central and local offices.

Travel Agency Marketing (TAM) works to support the Business Units to increase market share, revenue, profit and customer satisfaction for all subscriber customers worldwide.

Main Responsabilities

•Support the team in themanagement of the Amadeus PortfolioEssentails(APE) platform (Share-point technology).Management of this platform includes timely updates, quality checks, Error reporting and follow-up, production of data extracts, propose platform enhancements and interact with current service provider for follow up.

•Collect and prioritise the team requirements in terms of APE platform enhancements and implement them on the sharepoint environment. Specific focus in the area of KPI's : definition/ tracking and reporting

•Act as a point of contact from our team to our stakeholders (business units/Amadeus.com team) in order to:

a) collect requirements for enhancements on the platform (e.g. usability/navigation),Implement the agreedenhancements

b) collect additional content (sales packs) produced regionally and advertise them on the platform

c) promote and explain the capacities of the APE tool asa marketing communication tool.

• Support the team in marcom activities : contribute to the creation of sales packs (images/banners/other..)

• Support the Release To Market team in various Marcom process enhancements (Release packpipeline, Rollouts, etc)

Requirements

Marcom qualifications

Project management knowledge

Excellent customer orientation

Strong relationship and communication skills

Knowledge of the travel industry (particularly Travel Agents) a plus.

Goodwritten and spokenEnglish; Verbal French would also be an asset

Documentation/copy-writing expertise a plus

Knowledge of HTML and photo editing software a plus

Knowledge of Microsoft Office : Excel, Powerpoint, Word.

Share-point experience is a plus

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