Operations Analyst - Policyholder Services

Job description

Minneapolis, Minnesota
FunctionalArea

Operations
ContractType

Full Time
HierarchyLevel

Professional
Posting

55846725
JobID

C2EBDE1DCF021ED8B7A317D789AF423A
JOB PURPOSE/ROLE

KEY RESPONSIBILITIES

-Designs, develops and conducts data collection, analysis, problem resolution and reporting for Operations to various stakeholders across Allianz.
-Designs and develops more complex tools necessary to support administrative activities. Complex tools utilize advanced Microsoft Excel functionality and reflect product intricacies and applicable regulations.
-Monitors new product offerings and changes to existing product for impacts to technical team. In collaboration with other areas, determines new requirements need to update technical team's tools and processes. Involved in implementation of requirements in complex situations.
-Identifies, develops, and maintains a defined set of activities/initiatives to support Operation's priorities to ensure timelines and deliverables are met.
-Designs and conducts results validation to ensure data completeness, accuracy and integrity.
-Develops and recommends opportunities to improve process performance.
-Participates in key initiatives and special projects as assigned.
-Documentation of processes, analysis performed and tools built.
KEY REQUIREMENTS/SKILLS/EXPERIENCE

Experience:
-2-3 years of experience required: Relevant technical and business experience,
-Advanced Excel experience required
-Strong problem solving and analytical skills
-Ability to work in multiple systems and platforms simultaneously
-Ability to articulate information to multiple levels of knowledge (agent, peer, client) and remain patient
-Ability to prioritize, reorganize and process
-Can adapt to differences in requests rapidly

Preferred:
-Allianz Operations or industry experience preferred

Education
Four-year degree required: or equivalent work experience Requirements
Knowledge
ADDITIONAL INFORMATION

At Allianz, we foster a workplace where every person feels welcome, connected, and valued.
REFERENCE CODE:

AZ55846724-E


Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers' trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.


Retiring with financial security. Living life with confidence. At Allianz Life®, every employee knows these are the things that matter. To do what matters means giving employees the tools and opportunities they need to create innovative, industry-leading products, to discover and embrace new trends, and to strengthen the customer experience. As a company, it means creating a culture that is inclusive, where doing the right thing comes naturally, and promoting an environment that develops talent, seeks excellence, encourages smart risks, and recognizes and rewards people for their performance. Doing what matters for employees helps everyone focus on doing what matters most for our customers. Allianz Life. What you do here matters.


Why Allianz Life®? Because we hire people who are dedicated to doing what matters and we give you the quality training, support, and advancement opportunities you need to succeed. As a company known for its financial strength, we offer generous benefits, have a strong commitment to community involvement, a collaborative culture, and a unique level of energy. The result is engaged and more productive employees. From the very first day you join our team, you will know that your contributions are valued. We practice True Balance at our campus by providing a fun work environment, an on-site child development center, a fully staffed fitness center, and a variety of meal options in both our full-service cafe and bistro. And all medical, dental, and retirement benefits are effective the first day you join Allianz Life, so you can focus on what truly matters.

An equal opportunity employer.