Internship - CRM tool Evaluation & Implementation at Airbus Corporate Jets (m/f)

Stage Par Airbus
  • Système d'information / Urbanisation des SI
  • Blagnac
  • A négocier

Description

Internship - CRM tool Evaluation & Implementation at Airbus Corporate Jets (m/f)

Internship - CRM tool Evaluation & Implementation at Airbus Corporate Jets (m/f)

Airbus Blagnac

Airbus Group is a global leader in aeronautics, space and related services. In 2015, the Group - comprising Airbus, Airbus Defence and Space and Airbus Helicopters - generated revenues of € 64.5 billion and employed a workforce of around 136,600.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

Airbus Toulouse is looking for an intern for a 6-month internship.

This internship will start on 2nd January 2017 (subject to some flexibility).

Internships at Airbus Group

Tasks & accountabilities

Your main tasks and responsibilities will include:

·  Helping the implementation and evaluation of a new CRM (Customer Relationship Management) tool (SalesForce) in Airbus Corporate Jets (ACJ)
·  Evaluating its functionalities with regards to the requirements of ACJ
·  Conducing gap analysis between Proof of Concept and user requirements
·  If time permits: supporting implementation of the tool

Required skills

You are in the second year of your Master's degree or the fifth year of engineering school specialising in Information Technology.

You have knowledge/ background in Business intelligence as well as Customer Relationship Management (CRM).
Furthermore you know at least one CRM tool such as Salesforce; MS Dynamics; Oracle etc.

You are recognised for your organisational skills as well as good interpersonal & communication skills.
Furthermore you enjoy working in a team.
Good writing and editing skills round up your profile.

Advanced English skills.
Other language skills would be an advantage.

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