Les offres de “Airbus”

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Cabin Electronics & Seats Engineer (m/f)

  • CDI
  • Blagnac (Haute-Garonne)
  • Conception / Génie civil / Génie industriel

Description de l'offre

Cabin Electronics & Seats Engineer (m/f)

Airbus Blagnac

Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe's number one space enterprise and the world's second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

Three great job opportunities for Cabin Electronics & Seats Engineers (m/f) have arisen in Airbus Customer Services based in Blagnac.

You will join the SEEC1 – ‘Cabin Electronics & Seats' department.

You will report to the Group Manager and work in a team of engineers responsible for the support of the AIRBUS in-service Aircraft for Cabin Electronics systems (Connectivity, IFE, CIDS, etc.) and seats.

You will be in charge of the following activities:

·  Ensuring customer satisfaction regarding systems under your responsibility (amongst the following ATA chapters: 23, 25, 26, 33, 44 & 46) of all Airbus programmes after delivery of the Aircraft
·  Identifying in-service Airworthiness issues and ensuring:

> Reporting to the Continuous Airworthiness Office in line with the agreed process (ISO/OCC)
> Subject follow-up and final fixes availability for all in-service Airbus Aircraft

·  Contributing to the improvement of Cabin electronics systems and seats maturity with minimised operators direct maintenance costs while improving Aircraft availability
·  Contributing to continuous Airbus product improvement (quality and design to fit customer's needs).
·  Ensuring qualitative communication/marketing of available solutions to operators.

This role will involve some stand-by activity.

Profil recherché

Tasks & accountabilities

Your main tasks and responsibilities will include:

A/ Providing a high level of technical service to Airbus customers by:

·  Answering all technical queries raised by the Customers within an expected time scale.
·  Analysing all in-service events to identify potential impact (including airworthiness, reliability, cost, etc.), launching and escalating all actions necessary to find the root cause of the events and initiating/following up development of corrective actions or product improvement with the Airbus design organisation and the vendors.
·  Providing Customers with relevant technical information using all Customer Services appropriate means or media to improve their operation.
·  Evaluating the cost impact upon the operators of various in-service problems.
·  Initiating and following up the technical resolution of in-service issues via RFW/MISP process.
·  Anticipating possible "Return On Investment" (ROI) of solutions before launching their development.
·  Acting as the "Voice of the Customer" within the Airbus organisation.
·  Providing Customers with in-situ technical assistance for trouble-shooting.
·  Providing technical stand-by (AOG) assistance

B/ Providing technical expertise inside and outside Airbus organisation by:

·  Ensuring communication with suppliers/partners and visibility of actions launched
·  Providing Engineering support to other Customer Services departments.
·  Ensuring transfer of in-service experience and Airline maintenance constraints to other organisations within Airbus, in particular Airbus design organisation for new products (A350, A30X), as well as suppliers.
·  Attending external meetings involving international organisations, as required.

C/ Contributing to the Lean improvement process by:

·  Contributing to or leading cross-functional projects within Engineering Customer Services, as required/necessary
·  Providing lean/continuous improvement focal points with improvement ideas, when appropriate

D/ Developing services by:

·  Identifying possible services for operators; with associated business case and risk assessment

Required skills

As the successful candidate you will be able to demonstrate some of the following competencies & skills:

·  Educated to a 5-years aeronautical engineering degree (or equivalent)
·  At least 5 years of experience in Systems Engineering (Cabin would be a plus)
·  Good knowledge of connectivity
·  Aircraft knowledge with knowledge of Airline operations
·  Ability to understand customer needs
·  Service minded and Customer focused
·  Reliable, tenacious and adaptable
·  Good communication and coordination skills to deal with different stakeholders
·  English: Advanced level

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