Seasonal Retail Store Associate - Sugarloaf 152 2018 - Adidas Group - Lawrenceville - Wizbii

Seasonal Retail Store Associate - Sugarloaf 152 2018

  • Par Adidas Group
  • Lawrenceville (United States)
  • Commerce / Vente
2018-06-27T09:04:29+0000

Description de l'offre

Country: United States
Job Function: Retail (Store)

State / Province: Georgia
Position Type: Part time

City / Location: Lawrenceville
Brand: adidas

Relocation:

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose:

Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Key Accountabilities:

· Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
· Complies with store policies and procedures to maintain a safe shopping and working environment.
· Collaborates productively and respectfully with team members to meet or exceed store goals.
· Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
· Makes themselves available to support other team members when needed

Sales Associate

· Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
· Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
· Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
· Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
· Minimize loss by actively maintaining sales floor awareness while serving customers.

Cashier

· Completes sales transactions quickly and accurately while adhering to cash protection procedures
· Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
· Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

Stockroom

· Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
· Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
· Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities and Experience:

· Must possess and consistently exhibit the competencies relative to the position.
· Knowledge of customer service principles and processes.
· Ability to learn and adapt quickly in a fast paced environment.
· Ability to understand and carry out oral and/or written instructions and request clarification if needed.
· Demonstrates an inspirational attitude that contributes to a positive team environment.
· Ability to build and maintain effective working relationships team members.
· Well developed ability to speak, read, comprehend, and write English
· Ability to maintain reliable and consistent attendance and punctuality.
· While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
· The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

· Must have or be pursuing a high school diploma or general education degree (GED)
· Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment.
· Basic numeracy, literacy, and verbal communication skills.
· Must be 16 years of age or older.

Purpose:

Contribute to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand
· Diligently executing store operations, with a special focus on selected functional areas
· Providing support and feedback to Retail Professionals and store management

Key Accountabilities:

· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
· Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
· Be a role model for customer service and meeting or exceeding customers’ expectations
· Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures
· Be a resource for Retail Professionals in dealing with complex customer service situations
· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
· Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
· Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
· Adhere to all established policies and procedures
· Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
· Complete cash register transactions quickly and accurately
· Minimize loss in the stockroom, the sales floor and the cash wrap
· Perform all store operations in a safe, effective and efficient manner
· Collaborate productively and respectfully with team members
· Make yourself available to support other team members when needed
· Complete all applicable training programs and effectively apply the learning on the job
· Seek coaching and learning opportunities to continually improve your performance
· Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.

Knowledge, Capabilities and Experiences:

· Advanced Retail Professional Competencies
· Proficient in all Cash Handling BPs and Store Security Audit
· Skilled in operating personal computers, POS systems, and various software packages including MS office

Physical Requirements:

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
· The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.

Minimum Qualifications:

· Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
· Basic numeracy and literacy and advanced verbal communication skills
· You must be 18 years or older

adidas participates in E-Verify. For more information, click
here
.

https://www.uscis.gov/e-verify
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