Assistant Store Manager

Job description

Country: India
Job Function: Retail (Store)

State / Province: Maharashtra
Position Type: Full time

City / Location: Mumbai
Brand: adidas

Relocation:

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

KEY RESPONSIBILITIES:

¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all

Available store resources to meet or exceed them

¬ Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive

Commercial success

¬ Be a role model for customer service and meeting or exceeding customers’ expectations

¬ Share your customer service experience and train selected team members to fi ne-tune their service skills

¬ Be a resource for Retail Professionals in dealing with complex customer service situations

¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

¬ Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers

¬ Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned

Categories (if applicable)

¬ Adhere to all established policies and procedures

¬ Execute and maintain established Visual Merchandising and In-Store Communication standards

¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire

product offer is represented on the sales floor

¬ complete cash register transactions quickly and accurately

¬ Minimize loss in both, the stockroom and the sales floor

¬ Perform all store operations in a safe, effective and efficient manner

¬ Collaborate productively and respectfully with team members

¬ Make yourself available to support other team members when needed

¬ complete all applicable training programs and effectively apply the learning on the job

¬ Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

¬ Not Applicable

KEY RELATIONSHIPS:

¬ Customers

¬ Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

¬ Floor Manager Competencies

MINIMUM QUALIFICATIONS:

¬ Minimum 6 months work experience in a sports/fashion customer- and commercial-focused retail environment with

advanced selling experience and solid product, retail and industry understanding

¬ Basic numeracy and literacy and advanced verbal communication skills