Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Sales Assistant/Customer Service

  • Ipswich (Suffolk)

Job description



·  Location
Ipswich, Suffolk
·  Salary
£19,000.00/Year
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-122019-109950

Customer Services/Sales Administrator

Ransomes, Ipswich

£19,000 per annum with individual performance yearly bonus

The overall purpose of the Customer Services/Sales Administrator role is to offer a professional customer focused service to our national client base and ensure all sales orders are processed accurately and efficiently.

Some of your key responsibilities will include:

·  Answering and dealing with incoming telephone calls promptly and efficiently

·  Replying to and sending emails

·  Processing Customer back orders

·  Ensuring all Order Despatches are raised accurately and efficiently

·  Extensive client liaison with customers via the telephone and email

·  Importing orders and ensuring they are checked for price and stock location discrepancies against data held in the Computer System.

·  Input of sales orders received by phone or email

·  Amendment of sales orders as required

·  Liaising with the Sales team, Supply chain and the Accounts dept.

·  Assist at the trade shows when required

·  New web Customer administration

·  General administrative duties

·  Ensuring all filing is kept up to date

·  Perform all end of day checks, in line with departmental procedures, to ensure all invoices and payments have been processed accurately.

·  Liaising with freight companies regarding deliveries.

·  Calling existing customers to offer products - offering a service rather than a hard sale.

The successful candidate will possess the following skills and attributes:

·  Excellent customer service skills

·  Ability to prioritise workload

·  Good eye for detail

·  Outstanding communications skills

·  Team Player

What are the benefits?

·  Free parking

·  20 days holiday plus bank holiday

·  Bonus scheme

·  Good location, close to A14

·  Family feel office

·  Annual Christmas due

·  Pension scheme

·  Healthcare cover

INTERVIEWS WILL BE HELD EITHER 19TH OR 20TH DECEMBER. IF YOU SUBMIT YOUR CV PLEASE BE AVAILABLE FOR INTERVIEW.

Our client is looking forward to having a fresh and exciting new candidate start with them. By registering with Adecco, you will benefit from the support of a dedicated and experienced recruitment consultant who specialises in the commercial industry, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications.

This service is offered right through from the initial meeting to the day you start your new role and beyond! Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of Permanent and temporary workers.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please visit our website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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