Sales and Shipping Administrator

Job description

·  Location
Newbury, Berkshire
·  Category
Office and Secretarial - Administrator
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-102020-148903

Adecco Newbury are recruiting for a great company on the outskirts of Newbury, our client is seeking a skilled Sales Administrator to join their team on a temporary to permanent basis. You must have experience using SAP and knowledge of shipping.

·  Processing customers' orders in a timely manner and inputting them on the ERP system adhering to the company's procedures and service levels

·  Supporting intercompany staff with a wide range of enquiries

·  Proactively chase up orders to ensure they are delivered when required

·  Dealing with all customer service enquiries in an efficient and timely manner

·  Log or save all important communication on our CRM System

·  Assist in timely handling of all customer complaints as per company's procedure while meeting the customer service targets set by management

·  Produce a wide variety of quotes to existing and prospective customers and carry out all necessary follow up activities

·  Resolve queries effectively and raise credit note requests or replacement orders

·  Maintain up to date customer database and proactively use the CRM system

·  Maintain manual filing system to company standards

·  General Administration

·  Obtaining competitive quotes for shipments

·  Liaising internally with all functions to ensure on time despatch of goods

·  Liaising externally with freight forwarders

·  Preparation of packing and picking lists, invoicing and any other documentation related to the order.

·  Preparation of customs and excise documentation including ATR, EUR1 and C of O documents

·  Continually review and benchmark freight recovery costs, territory/shipments, as and when included

·  Log shipments in all relevant spreadsheets

·  Assist customers with POD's/Shipment queries when required.

If the above role is of interest, please do not hesitate to contact Cody from Adecco on 01635 521144 for more infomation.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Cody Stevens