RENT ARREARS SUPPORT OFFICER
London, UNITED KINGDOM
Job description
· Location
London, Greater London
· Salary
£ 12 - £ 16 / Hourly
· Category
Public Sector - Housing
· Job type
Contractor
· Industry
Public Sector
· External Reference
JN-092020-146111
RENT ARREARS SUPPORT OFFICER
WANDSWORTH
£12-16 HOURLY RATE
MONDAY - FRIDAY- 9AM - 5PM
3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)
IMMEDIATE START
THE RENT ARREARS SUPPORT OFFICERS MAIN RESPONSIBILITIES:
· Responsible for monitoring non-residential arrears cases
· Provides tenants with welfare benefits information and gives basic advice and counselling as necessary
· Advise tenants as to the implications of further arrears action such as court and eviction proceedings.
· Prepare reports detailing the outcome of such interviews.
· Prepares Notice Seeking Possessions and Notice to Quit on arrears cases
· Responsible for the logging and circulation of all correspondence, both internal and external
THE RENT ARREARS SUPPORT OFFICER MUST HAVE:
· An understanding of debt recovery procedures in a Local Authority or Housing Association environment
· Experience of working in a debt collection environment
· Experience of communicating effectively with customers by phone, email, letter and in person
· Experience of interviewing and providing advice to customers
· Be IT literate and possess good keyboard skills
*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy
Please apply with your CV to: Maisie Howell