Parts Advisor

Job description

·  Location
Wellingborough, Northamptonshire
·  Salary
£ 22000 - £ 25000 / Year
·  Category
Industrial & Manufacturing and Production - Manufacturing
·  Job type
Permanent
·  Industry
Transport and Logistics
·  External Reference
JN-112019-106775

We currently have a vacancy for an experienced Parts Advisor to join our busy parts department.

Wellingborough

£22000 - £25000 per Annam dependent on experince

Monday to Friday 09.00am - 5.30pm

We offer competitive salary, exceptional training, pension scheme and other benefits.
The parts advisor understands how to add value to the after sales team by managing the supply of parts to the workshop, sourcing parts on time and pre picking ready for the jobs. The parts advisor is also responsible for additional sales of parts to retail and trade customers.

Key Duties:

·  Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service personifying the brand.

·  Qualify all trade customers and ensure customer expectations and requirements are identified, and successfully managed.

·  Advise customers of part requirements and up sell where appropriate.

·  Monitor stock levels and manage re-order process for essential stock items.

·  Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed. Manage any discrepancies with suppliers.

·  All parts to be recorded and booked out as per workshop process.

·  Participate in the annual stock check.

·  Liaising with our manufacturing Factory in the U.S.A. on parts technical issues when necessary.

·  Ensure accurate identification of customer's needs by means of parts catalogues and computer stock lists.

Person Requirements

·  The successful candidate will be responsible for ensuring workshop efficiency is maintained through the effective management of stock.

·  Candidates must have experience of managing stock in a very busy and demanding environment. Previous experience of a parts operation and stock control procedures would be advantageous, but not essential.

·  People focused with the confidence and personality to develop customer, supplier, and team relationships.

·  Able to communicate clearly and concisely via telephone, email, and face to face.

·  Good attention to detail under pressure.

·  Good organisational skills to manage extensive stock inventory, able to develop a good understanding of commercial priorities and the ability to anticipate need requirements.

·  IT literate with knowledge of Dealer Management Systems,

·  Ability to work effectively within a team environment and able to perform under pressure.

·  Proactive, able to work on own initiative to achieve personal and team targets.

·  A good technical awareness or understanding of Plant machinery and parts is desirable.

·  Honest with high levels of integrity.

·  A full driving licence is required.

Company benefits

·  contributory company pension scheme

·  25 days holiday (after qualifying period)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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