HR Operations Admin

Job description

·  Location
Liverpool, Merseyside
·  Salary
£13.00/Year
·  Job type
Contractor
·  Industry
HR
·  External Reference
AR1128

HR Operations Administrator for a 6 Month Contract Based in Speke in Liverpool.

Candidates must have HR Operations Experience for this role.

Job Description:

·  Provides centralized human resource services and transactions. Ensures efficiency of service centre operations, technology, and transaction processes.

·  Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs.

·  Coordinates services with the human resource information systems, human resource program managers, and technology specialists.

Key Responsibilities:

·  Resolves complaints and inquiries escalated from Tier 1 that are more complex

·  Liaises with either the Centre of Expertise or HRBP when necessary, and escalate (Tier 3) when needed

·  Identifies escalation trends and opportunities for accomplishing new and different requests

·  Creates, monitors, and closes out tickets in the case management tool

Qualifications:

·  Bachelor degree or equivalent in related field preferred

·  0-2 years' experience including 1-3 years' experience in HR Operations, or Shared Services operations, or closely related experience

·  Experience supporting multiple HR COE areas, such as Compensation, Benefits, Relocation, and Staffing

·  Knowledge of HR Portal technology desired

Job Level Description:

·  Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education

·  Works under limited supervision for routine situations

·  Provides assistance and training to lower level employees and may act as team lead or supervise lower level support employees

·  Problems typically are not routine and require analysis to understand company policy.

Capabilities:

·  Patient Focus -delivers on our promise to patients

·  Innovation -turns innovative thinking into solutions

·  Integrity -walks the talk

·  Collaboration -we are stronger together

·  Superior Performance - takes pride in results

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: andrea redmond